Author/Creator: Tojib, Dewi - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Tojib, Dewi

1. Consumer cross-channel behaviour: is it always planned?. Issue 12 (5th August 2020)

Authors:: Maggioni, Isabella; Sands, Sean James; Ferraro, Carla Renee; Pallant, Jason Ian; Pallant, Jessica Leigh; Shedd, Lois; Tojib, Dewi
Journal:: International journal of retail & distribution management
Issue:: Volume 48:Issue 12(2020)
Page Start:: 1357
Record Type:: Journal Article
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2. Consumer cross-channel behaviour: is it always planned?. Issue 12 (5th August 2020)

Authors:: Maggioni, Isabella; Sands, Sean James; Ferraro, Carla Renee; Pallant, Jason Ian; Pallant, Jessica Leigh; Shedd, Lois; Tojib, Dewi
Journal:: International journal of retail & distribution management
Issue:: Volume 48:Issue 12(2020)
Page Start:: 1357
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

3. Does consumer‐firm affiliation matter? The impact of social distance on consumers' moral judgments. Issue 12 (25th September 2019)

Authors:: Lo, Carolyn J.; Tsarenko, Yelena; Tojib, Dewi
Journal:: Psychology & marketing
Issue:: Volume 36:Issue 12(2019)
Page Start:: 1215
Record Type:: Journal Article
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4. High Expectations: How Tourists Cope With Disappointing Vacation Experiences. (May 2023)

Authors:: Hossain, Muhammad Ismail; Oppewal, Harmen; Tojib, Dewi
Journal:: Journal of travel research
Issue:: Volume 62:Number 5(2023)
Page Start:: 989
Record Type:: Journal Article
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5. Human staff vs. service robot vs. fellow customer: Does it matter who helps your customer following a service failure incident?. (May 2020)

Authors:: Ho, Ting Hin; Tojib, Dewi; Tsarenko, Yelena
Journal:: International journal of hospitality management
Issue:: Volume 87(2020)
Page Start:
Record Type:: Journal Article
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6. Institutional work by migrant women leaders in precarious spaces of volunteering in Melbourne, Australia. Issue 5 (4th May 2022)

Authors:: Tsarenko, Yelena; Cruz, Angela Gracia B.; Snuggs, Elizabeth; Tojib, Dewi
Journal:: Gender, place and culture
Issue:: Volume 29:Issue 5(2022)
Page Start:: 693
Record Type:: Journal Article
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7. Mitigating customers' negative responses to physical presence reduction. (July 2017)

Authors:: Tojib, Dewi; Khajehzadeh, Saman
Journal:: Journal of retailing and consumer services
Issue:: Volume 37(2017)
Page Start:: 109
Record Type:: Journal Article
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8. Mobile coupons: what to offer, to whom, and where?. Issue 5 (11th May 2015)

Authors:: Khajehzadeh, Saman; Oppewal, Harmen; Tojib, Dewi
Journal:: European journal of marketing
Issue:: Volume 49:Issue 5/6(2015)
Page Start:: 851
Record Type:: Journal Article
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9. Same scandal, different moral judgments: the effects of consumer-firm affiliation on weighting transgressor-related information and post-scandal patronage intentions. (4th October 2021)

Authors:: Lo, Carolyn Jia'En; Tsarenko, Yelena; Tojib, Dewi
Journal:: European journal of marketing
Issue:: Volume 55:Number 12(2021)
Page Start:: 3162
Record Type:: Journal Article
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10. Service robots or human staff? The role of performance goal orientation in service robot adoption. (September 2022)

Authors:: Tojib, Dewi; Ho, Ting Hin; Tsarenko, Yelena; Pentina, Iryna
Journal:: Computers in human behavior
Issue:: Volume 134(2022)
Page Start:
Record Type:: Journal Article
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