Author/Creator: Roy, Sanjit Kumar - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Roy, Sanjit Kumar

1. A cross-country study of service productivity. Issue 5 (25th April 2016)

Authors:: Sekhon, Harjit; Yalley, Andrews Agya; Roy, Sanjit Kumar; Shergill, Gurvinder Singh
Journal:: Service industries journal
Issue:: Volume 36:Issue 5/6(2016)
Page Start:: 223
Record Type:: Journal Article
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2. Consumer engagement behaviors: do service convenience and organizational characteristics matter?. Issue 2 (4th April 2020)

Authors:: Roy, Sanjit Kumar; Shekhar, Vaibhav; Quazi, Ali; Quaddus, Mohammed
Journal:: Journal of service theory and practice
Issue:: Volume 30:Issue 2(2020)
Page Start:: 195
Record Type:: Journal Article
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3. Consumer engagement behaviors: do service convenience and organizational characteristics matter?. Issue 2 (7th April 2020)

Authors:: Roy, Sanjit Kumar; Shekhar, Vaibhav; Quazi, Ali; Quaddus, Mohammed
Journal:: Journal of service theory and practice
Issue:: Volume 30:Issue 2(2020)
Page Start:: 195
Record Type:: Journal Article
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4. Consumers' post-adoption behaviour towards Internet banking: empirical evidence from Australia. Issue 9 (2nd September 2017)

Authors:: Adapa, Sujana; Roy, Sanjit Kumar
Journal:: Behaviour & information technology
Issue:: Volume 36:Issue 9(2017)
Page Start:: 970
Record Type:: Journal Article
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5. Convenience and satisfaction: mediation of fairness and quality. Issue 5 (25th April 2016)

Authors:: Roy, Sanjit Kumar; Lassar, Walfried M.; Shekhar, Vaibhav
Journal:: Service industries journal
Issue:: Volume 36:Issue 5/6(2016)
Page Start:: 239
Record Type:: Journal Article
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6. Corporate image and a sport's governing body. Issue 11 (9th September 2016)

Authors:: Sekhon, Harjit; Roy, Sanjit Kumar; Chadwick, Simon; Devlin, James
Journal:: Service industries journal
Issue:: Volume 36:Issue 11/12(2016)
Page Start:: 556
Record Type:: Journal Article
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7. Customer engagement behaviors: The role of service convenience, fairness and quality. (September 2018)

Authors:: Roy, Sanjit Kumar; Shekhar, Vaibhav; Lassar, Walfried M.; Chen, Tom
Journal:: Journal of retailing and consumer services
Issue:: Volume 44(2018)
Page Start:: 293
Record Type:: Journal Article
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8. Customers' emotion regulation strategies in service failure encounters. (8th May 2017)

Authors:: Balaji, M.S.; Roy, Sanjit Kumar; Quazi, Ali
Journal:: European journal of marketing
Issue:: Volume 51:Number 5/6(2017)
Page Start:: 960
Record Type:: Journal Article
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9. Developing a service value measurement scale in retail banking services: Evidence from India. Issue 4 (21st May 2018)

Authors:: Roy, Sanjit Kumar; Paul, Rik; Quazi, Ali; Nguyen, Bang
Journal:: International journal of bank marketing
Issue:: Volume 36:Issue 4(2018)
Page Start:: 616
Record Type:: Journal Article
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10. Developing a service value measurement scale in retail banking services: Evidence from India. Issue 4 (24th May 2018)

Authors:: Roy, Sanjit Kumar; Paul, Rik; Quazi, Ali; Nguyen, Bang
Journal:: International journal of bank marketing
Issue:: Volume 36:Issue 4(2018)
Page Start:: 616
Record Type:: Journal Article
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