Author/Creator: Park, Soona - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Park, Soona

1. Automated, human, or semi-automated service in restaurants? An investigation of technology-enabled service designs and customer attribution. (July 2022)

Authors:: Park, Soona; Lehto, Xinran
Journal:: International journal of hospitality management
Issue:: Volume 104(2022)
Page Start:
Record Type:: Journal Article
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2. Customer delight and outrage in theme parks: A roller coaster of emotions. Issue 3 (27th May 2021)

Authors:: Torres, Edwin N.; Milman, Ady; Park, Soona
Journal:: International journal of hospitality & tourism administration
Issue:: Volume 22:Issue 3(2021)
Page Start:: 338
Record Type:: Journal Article
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3. Delighted or outraged? Uncovering key drivers of exceedingly positive and negative theme park guest experiences. Issue 1 (12th February 2018)

Authors:: Torres, Edwin N.; Milman, Ady; Park, Soona
Journal:: Journal of hospitality and tourism insights
Issue:: Volume 1:Issue 1(2018)
Page Start:: 65
Record Type:: Journal Article
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4. Delighted or outraged? Uncovering key drivers of exceedingly positive and negative theme park guest experiences. Issue 1 (14th December 2017)

Authors:: Torres, Edwin N.; Milman, Ady; Park, Soona
Journal:: Journal of hospitality and tourism insights
Issue:: Volume 1:Issue 1(2018)
Page Start:: 65
Record Type:: Journal Article
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5. More is not always better: determinants of choice overload and satisfaction with customization in fast casual restaurants. Issue 2 (17th February 2022)

Authors:: Park, Soona; Kang, Jiyun
Journal:: Journal of hospitality marketing & management
Issue:: Volume 31:Issue 2(2022)
Page Start:: 205
Record Type:: Journal Article
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6. Panic Buying: Modeling What Drives it and How it Deteriorates Emotional Well‐being. (21st November 2021)

Authors:: Huan, Christine; Park, Soona; Kang, Jiyun
Journal:: Family and consumer sciences research journal
Issue:: Volume 50:Number 2(2021)
Page Start:: 150
Record Type:: Journal Article
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7. Self-service technology kiosk design for restaurants: An QFD application. (January 2021)

Authors:: Park, Soona; Lehto, Xinran; Lehto, Mark
Journal:: International journal of hospitality management
Issue:: Volume 92(2021)
Page Start:
Record Type:: Journal Article
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8. Service Quality Dimensions in Hotel Service Delivery Options: Comparison between Human Interaction Service and Self-Service Technology. Issue 5 (1st September 2022)

Authors:: Park, Soona; Kwun, David J.; Park, Jeong-Yeol; Bufquin, Diego
Journal:: International journal of hospitality & tourism administration
Issue:: Volume 23:Issue 5(2022)
Page Start:: 931
Record Type:: Journal Article
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9. Transforming the guest–host relationship: a convivial tourism approach. Issue 4 (1st September 2020)

Authors:: Lehto, Xinran; Davari, Dori; Park, Soona
Journal:: International journal of tourism cities
Issue:: Volume 6:Issue 4(2020)
Page Start:: 1069
Record Type:: Journal Article
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10. Transforming the guest–host relationship: a convivial tourism approach. Issue 4 (2nd September 2020)

Authors:: Lehto, Xinran; Davari, Dori; Park, Soona
Journal:: International journal of tourism cities
Issue:: Volume 6:Issue 4(2020)
Page Start:: 1069
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗