1. A tangled web: views of deception from the customer's perspective. (26th June 2014) Authors: Gillespie, Erin Adamson; Hybnerova, Katie; Esmark, Carol; Noble, Stephanie M. Journal: Business ethics Issue: Volume 25:Number 2(2016:Apr.) Page Start: 198 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences. (February 2017) Authors: van Doorn, Jenny; Mende, Martin; Noble, Stephanie M.; Hulland, John; Ostrom, Amy L.; Grewal, Dhruv; Petersen, J. Andrew Other Names: Singh Jagdip guest-editor.; Brady Michael guest-editor.; Arnold Todd guest-editor.; Brown Tom guest-editor. Journal: Journal of service research Issue: Volume 20:Number 1(2017:Feb.) Page Start: 43 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. In-Store Mobile Phone Use and Customer Shopping Behavior: Evidence from the Field. (July 2018) Authors: Grewal, Dhruv; Ahlbom, Carl-Philip; Beitelspacher, Lauren; Noble, Stephanie M.; Nordfält, Jens Journal: Journal of marketing Issue: Volume 82:Number 4(2018) Page Start: 102 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Man vs machine: Relational and performance outcomes of technology utilization in small business CRM support capabilities. (2nd February 2018) Authors: Powell, Adam; Noble, Charles H.; Noble, Stephanie M.; Han, Sumin Journal: European journal of marketing Issue: Volume 52:Number 3/4(2018) Page Start: 725 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Man vs machine: Relational and performance outcomes of technology utilization in small business CRM support capabilities. (9th April 2018) Authors: Powell, Adam; Noble, Charles H.; Noble, Stephanie M.; Han, Sumin Journal: European journal of marketing Issue: Volume 52:Number 3/4(2018) Page Start: 725 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Open versus selective customer loyalty programmes. Issue 5 (9th May 2016) Authors: Esmark, Carol L.; Noble, Stephanie M.; Bell, John E. Journal: European journal of marketing Issue: Volume 50:Issue 5/6(2016) Page Start: 770 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Panic Attack: How Illegitimate Invasions of Privacy Cause Consumer Anxiety and Dissatisfaction. Issue 3 (July 2020) Authors: Esmark Jones, Carol L.; Stevens, Jennifer L.; Noble, Stephanie M.; Breazeale, Michael J. Journal: Journal of public policy & marketing Issue: Volume 39:Issue 3(2020) Page Start: 334 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Stuck like glue: the formation and consequences of brand attachments among salespeople. Issue 3 (3rd July 2017) Authors: Gillespie, Erin Adamson; Noble, Stephanie M. Journal: Journal of personal selling & sales management Issue: Volume 37:Issue 3(2017) Page Start: 228 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. The Sales Impact of Using Handheld Scanners: Evidence from the Field. (June 2020) Authors: Grewal, Dhruv; Noble, Stephanie M.; Ahlbom, Carl-Philip; Nordfält, Jens Journal: JMR, Journal of marketing research Issue: Volume 57:Number 3(2020) Page Start: 527 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗