1. How Information and Communication Technology Shapes the Influence of Culture on Innovation: A Country-level Analysis. Issue 1 (2nd January 2021) Authors: Saldanha, Terence J.V.; John-Mariadoss, Babu; Wu, Michelle Xiao; Mithas, Sunil Journal: Journal of management information systems Issue: Volume 38:Issue 1(2021) Page Start: 108 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. How Service Offerings and Operational Maturity Influence the Viability of Health Information Exchanges. Issue 11 (3rd August 2017) Authors: Khuntia, Jiban; Mithas, Sunil; Agarwal, Ritu Journal: Production and operations management Issue: Volume 26:Issue 11(2017) Page Start: 1989 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. How will artificial intelligence and Industry 4.0 emerging technologies transform operations management?. Issue 12 (19th October 2022) Authors: Mithas, Sunil; Chen, Zhi‐Long; Saldanha, Terence J.V.; De Oliveira Silveira, Alysson Journal: Production and operations management Issue: Volume 31:Issue 12(2022) Page Start: 4475 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Information technology and Baumol's cost disease in healthcare services: a research agenda. (16th June 2020) Authors: Mithas, Sunil; Hofacker, Charles F.; Bilgihan, Anil; Dogru, Tarik; Bogicevic, Vanja; Sharma, Ajit Journal: Journal of service management Issue: Volume 31:Number 5(2020) Page Start: 911 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Information technology and Baumol's cost disease in healthcare services: a research agenda. (18th June 2020) Authors: Mithas, Sunil; Hofacker, Charles F.; Bilgihan, Anil; Dogru, Tarik; Bogicevic, Vanja; Sharma, Ajit Journal: Journal of service management Issue: Volume 31:Number 5(2020) Page Start: 911 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Information Technology and Sustainability: Evidence from an Emerging Economy. Issue 4 (14th January 2018) Authors: Khuntia, Jiban; Saldanha, Terence J. V.; Mithas, Sunil; Sambamurthy, V. Journal: Production and operations management Issue: Volume 27:Issue 4(2018) Page Start: 756 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Managing Cellphone Services for Customer Satisfaction: Evidence from the Base‐of‐the‐Pyramid Markets. Issue 2 (19th November 2020) Authors: Khuntia, Jiban; Mayya, Raveesh; Mithas, Sunil; Agarwal, Ritu Journal: Production and operations management Issue: Volume 30:Issue 2(2021) Page Start: 438 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Modeling Heterogeneity in the Satisfaction, Loyalty Intention, and Shareholder Value Linkage: A Cross-Industry Analysis at the Customer and Firm Levels. (February 2016) Authors: Larivière, Bart; Keiningham, Timothy L.; Aksoy, Lerzan; Yalçin, Atakan; Morgeson, Forrest V.; Mithas, Sunil Journal: JMR, Journal of marketing research Issue: Volume 53:Number 1(2016) Page Start: 91 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. On the causality and plausibility of treatment effects in operations management research. Issue 12 (19th October 2022) Authors: Mithas, Sunil; Chen, Yanzhen; Lin, Yatang; De Oliveira Silveira, Alysson Journal: Production and operations management Issue: Volume 31:Issue 12(2022) Page Start: 4558 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Special Issue of Production and Operations Management "New Business Models and Operations Innovations". Issue 1 (15th February 2022) Authors: Anderson, Edward G.; Mithas, Sunil; Parker, Geoffrey G.; Tan, Yinliang (Ricky) Journal: Production and operations management Issue: Volume 31:Issue 1(2022) Page Start: 391 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗