1. An integrative framework of sales ecosystem well-being. Issue 4 (1st October 2020) Authors: Ranjan, Kumar Rakesh; Friend, Scott B. Journal: Journal of personal selling & sales management Issue: Volume 40:Issue 4(2020) Page Start: 234 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Analyzing sales proposal rejections via machine learning. Issue 1 (2nd January 2023) Authors: Nguyen, Peter; Friend, Scott B.; Chase, Kevin S.; Johnson, Jeff S. Journal: Journal of personal selling & sales management Issue: Volume 43:Issue 1(2023) Page Start: 24 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Assessments of equivocal salesperson behavior and their influences on the quality of buyer-seller relationships. Issue 3 (2nd July 2020) Authors: Crosno, Jody; Dahlstrom, Robert; Friend, Scott B. Journal: Journal of personal selling & sales management Issue: Volume 40:Issue 3(2020) Page Start: 161 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Big Data Facilitation, Utilization, and Monetization: Exploring the 3Vs in a New Product Development Process. Issue 5 (30th June 2017) Authors: Johnson, Jeff S.; Friend, Scott B.; Lee, Hannah S. Journal: Journal of product innovation management Issue: Volume 34:Issue 5(2017:Sep.) Page Start: 640 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Can rewards induce corresponding forms of theft? Introducing the reward‐theft parity effect. Issue 3 (14th April 2022) Authors: Johnson, Jeff S.; Friend, Scott B.; Esteky, Sina Journal: Business ethics, the environment & responsibility Issue: Volume 31:Issue 3(2022) Page Start: 846 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Crowdsourcing Service Innovation Creativity: Environmental Influences and Contingencies. Issue 3 (3rd July 2019) Authors: Johnson, Jeff S.; Fisher, Gregory J.; Friend, Scott B. Journal: Journal of marketing theory and practice Issue: Volume 27:Issue 3(2019) Page Start: 251 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Ethical Climate at the Frontline: A Meta-Analytic Evaluation. (May 2020) Authors: Friend, Scott B.; Jaramillo, Fernando; Johnson, Jeff S. Journal: Journal of service research Issue: Volume 23:Number 2(2020:May) Page Start: 116 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Familiarity breeds contempt: perceived service and sales complacency in business-to-business relationships. Issue 1 (2nd January 2017) Authors: Friend, Scott B.; Johnson, Jeff S. Journal: Journal of personal selling & sales management Issue: Volume 37:Issue 1(2017) Page Start: 42 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Key Skills for Crafting Customer Solutions Within an Ecosystem: A Theories-in-Use Perspective. (May 2016) Authors: Friend, Scott B.; Malshe, Avinash Journal: Journal of service research Issue: Volume 19:Number 2(2016:May) Page Start: 174 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Mixed interpretations of sales proposal signals. Issue 3 (2nd July 2016) Authors: Johnson, Jeff S.; Friend, Scott B.; Malshe, Avinash Journal: Journal of personal selling & sales management Issue: Volume 36:Issue 3(2016) Page Start: 264 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗