1. An empirical examination of surgeon experience, surgeon rating, and costs in perioperative services. Issue 1 (10th July 2018) Authors: Venkataraman, Sriram; Fredendall, Lawrence D.; Taaffe, Kevin M.; Huynh, Nathan; Ritchie, Gilbert Journal: Journal of operations management Issue: Volume 61:Issue 1(2018) Page Start: 68 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Assessing patient satisfaction with emergency department care delivery using a patient experience framework. Issue 3 (4th July 2022) Authors: Ferrand, Yann B.; Fredendall, Lawrence D.; Siemens, Jennifer C.; Weathers, Danny; Pirrallo, Ronald G.; Bitner, Matthew D. Journal: Quality management journal Issue: Volume 29:Issue 3(2022) Page Start: 160 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Concerning Workload Control and Order Release: The Pre‐Shop Pool Sequencing Decision. Issue 7 (30th October 2014) Authors: Thürer, Matthias; Land, Martin J.; Stevenson, Mark; Fredendall, Lawrence D.; Godinho Filho, Moacir Journal: Production and operations management Issue: Volume 24:Issue 7(2015:Jul.) Page Start: 1179 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Co‐creating value using customer training and education in a healthcare service design. Issue 1 (30th November 2016) Authors: Damali, Uzay; Miller, Janis L.; Fredendall, Lawrence D.; Moore, DeWayne; Dye, Cheryl J. Journal: Journal of operations management Issue: Volume 47/48:Issue 1(2016) Page Start: 80 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Editorial: Delivering effective healthcare at lower cost: Introduction to the special issue. Issue 1 (26th December 2019) Authors: Fredendall, Lawrence D.; Smith, Jeffery S. Other Names: Fredendall Lawrence guestEditor.; Nair Anand guestEditor.; Smith Jeffery guestEditor.; Tucker Anita guestEditor. Journal: Journal of operations management Issue: Volume 66:Issue 1/2(2020) Page Start: 4 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Enhancing patient participation in healthcare operations through patient training and education using the theoretical lens of media synchronicity. (14th February 2021) Authors: Damali, Uzay; Fredendall, Lawrence D.; Miller, Janis L.; Moore, DeWayne; Dye, Cheryl J. Journal: Decision sciences Issue: Volume 53:Number 4(2022) Page Start: 750 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Further linking Lean management and I-O psychology: A focus on capacity buffers. Issue 3 (September 2019) Authors: LeNoble, Chelsea A.; Fredendall, Lawrence D. Journal: Industrial and organizational psychology Issue: Volume 12:Issue 3(2019:Sep.) Page Start: 267 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Inventory diagnosis for flow improvement—A design science approach. Issue 5 (6th January 2021) Authors: Land, Martin J.; Thürer, Matthias; Stevenson, Mark; Fredendall, Lawrence D.; Scholten, Kirstin Journal: Journal of operations management Issue: Volume 67:Issue 5(2021) Page Start: 560 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Lean Control for Make‐to‐Order Companies: Integrating Customer Enquiry Management and Order Release. (23rd August 2013) Authors: Thürer, Matthias; Stevenson, Mark; Silva, Cristovao; Land, Martin J.; Fredendall, Lawrence D.; Melnyk, Steven A. Journal: Production and operations management Issue: Volume 23:Number 3(2014:May/Jun.) Page Start: 463 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Lean, six sigma and lean six sigma in the food industry: A systematic literature review. (December 2018) Authors: Costa, Luana Bonome Message; Godinho Filho, Moacir; Fredendall, Lawrence D.; Gómez Paredes, Fernando José Journal: Trends in food science & technology Issue: Volume 82(2018) Page Start: 122 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗