1. Extending the Theory of Planned Behavior to examine the role of anticipated negative emotions on channel intention: The case of an embarrassing product. (May 2017) Authors: Londono, Juan Carlos; Davies, Keri; Elms, Jonathan Journal: Journal of retailing and consumer services Issue: Volume 36(2017) Page Start: 8 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Examining store atmosphere appraisals using parallel approaches from the aesthetics literature. Issue 9 (13th June 2019) Authors: Murray, John; Teller, Christoph; Elms, Jonathan Journal: Journal of marketing management Issue: Volume 35:Issue 9/10(2019) Page Start: 916 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Examining empathy and responsiveness in a high-service context. Issue 12 (9th December 2019) Authors: Murray, John; Elms, Jonathan; Curran, Mike Journal: International journal of retail & distribution management Issue: Volume 47:Issue 12(2019) Page Start: 1364 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. The social significance of AI in retail on customer experience and shopping practices. (January 2022) Authors: Moore, Simon; Bulmer, Sandy; Elms, Jonathan Journal: Journal of retailing and consumer services Issue: Volume 64(2022) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Internet or store? An ethnographic study of consumers' internet and store-based grocery shopping practices. (September 2016) Authors: Elms, Jonathan; de Kervenoael, Ronan; Hallsworth, Alan Journal: Journal of retailing and consumer services Issue: Volume 32(2016) Page Start: 234 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Examining empathy and responsiveness in a high-service context. Issue 12 (15th August 2019) Authors: Murray, John; Elms, Jonathan; Curran, Mike Journal: International journal of retail & distribution management Issue: Volume 47:Issue 12(2019) Page Start: 1364 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Investigating the impact of shopper personality on behaviour in immersive Virtual Reality store environments. (July 2021) Authors: Schnack, Alexander; Wright, Malcolm J.; Elms, Jonathan Journal: Journal of retailing and consumer services Issue: Volume 61(2021) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Conceptualising and measuring consumer-based brand–retailer–channel equity. (March 2016) Authors: Londoño, Juan Carlos; Elms, Jonathan; Davies, Keri Journal: Journal of retailing and consumer services Issue: Volume 29(2016) Page Start: 70 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Connecting meanings of ageing, consumption, and information and communication technologies through practice. (29th May 2020) Authors: Mansvelt, Juliana; Elms, Jonathan; Dodds, Sarah Journal: Geographical research Issue: Volume 58:Number 3(2020) Page Start: 289 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. A commentary on "conceptualising and measuring consumer-based brand–retailer–channel equity": A review and response. (July 2017) Authors: Londoño, Juan Carlos; Elms, Jonathan; Davies, Keri Journal: Journal of retailing and consumer services Issue: Volume 37(2017) Page Start: 31 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗