Author/Creator: Dabestani, Reza - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Dabestani, Reza

1. A comparative study of ordinary and fastidious customers' priorities in service quality dimensions. (23rd February 2017)

Authors:: Dabestani, Reza; Shahin, Arash; Shirouyehzad, Hadi; Saljoughian, Mohammad
Journal:: Total quality management & business excellence
Issue:: Volume 28:Number 3/4(2017)
Page Start:: 331
Record Type:: Journal Article
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2. A DEA approach for comparative analysis of service quality dimensions with a case study in hotel industry. (1st January 2012)

Authors:: Shirouyehzad, Hadi; Hosseinzadeh Lotfi, F.; Shahin, Arash; Aryanezhad, Mir. B.; Dabestani, Reza
Journal:: International journal of services and operations management
Issue:: Volume 12:Number 3(2012)
Page Start:: 289
Record Type:: Journal Article
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3. A modified model for sensitivity analysis of inefficient DMUs in DEA: a case study in hotel industry. (1st January 2014)

Authors:: Shirouyehzad, Hadi; Hosseinzadeh Lotfi, F.; Dabestani, Reza
Journal:: International journal of operational research
Issue:: Volume 19:Number 2(2014)
Page Start:: 186
Record Type:: Journal Article
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4. Aggregating the results of ranking models in data envelopment analysis by Shannon's entropy: a case study in hotel industry. (1st January 2013)

Authors:: Shirouyehzad, Hadi; Lotfi, Farhad Hosseinzadeh; Dabestani, Reza
Journal:: International journal of modelling in operations management
Issue:: Volume 3:Number 2(2013)
Page Start:: 149
Record Type:: Journal Article
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5. An AHP/DEA ranking method based on service quality approach: a case study in hotel industry. (1st January 2013)

Authors:: Shirouyehzad, Hadi; Lotfi, Farhad Hosseinzadeh; Arabzad, S. Mohammad; Dabestani, Reza
Journal:: International journal of productivity and quality management
Issue:: Volume 11:Number 4(2013)
Page Start:: 434
Record Type:: Journal Article
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6. Clustering employees on the basis of their cognitive and emotional knowledge and analysing their exploratory and exploitative innovations: a case study in a service company. (1st January 2013)

Authors:: Moshabaki, Asghar; Dabestani, Reza; Saljoughian, Mohammad
Journal:: International journal of business innovation and research
Issue:: Volume 7:Number 6(2013)
Page Start:: 679
Record Type:: Journal Article
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7. Clustering employees on the basis of their perception from critical success factors of total quality management and its influence on customer focus. (26th April 2019)

Authors:: Gavareshki, Mohammad Hosein Karimi; Dabestani, Reza; Azar, Arman Safar Oghli
Journal:: International journal of management concepts and philosophy
Issue:: Volume 12:Number 2(2019)
Page Start:: 103
Record Type:: Journal Article
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8. Determining factors influencing radical and incremental innovation with a case study in the petrochemical industry. (2017)

Authors:: Shahin, Arash; Barati, Azar; Dabestani, Reza; Khalili, Azam
Journal:: International journal of business innovation and research
Issue:: Volume 12:Number 1(2017)
Page Start:: 62
Record Type:: Journal Article
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9. Efficiency evaluation of a private bank's branches with service quality approach by data envelopment analysis. (1st January 2013)

Authors:: Tavakoli, Mohammad Mahdi; Shirouyehzad, Hadi; Dabestani, Reza
Journal:: International journal of services and operations management
Issue:: Volume 16:Number 4(2013)
Page Start:: 427
Record Type:: Journal Article
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10. Evaluating the efficiency of the commercial banks admired in Fortune 500 list; using data envelopment analysis. (2019)

Authors:: Saljoughian, Mohammad; Shirouyehzad, Hadi; Khajeh, Elaheh; Dabestani, Reza
Journal:: International journal of productivity and quality management
Issue:: Volume 26:Number 1(2019)
Page Start:: 58
Record Type:: Journal Article
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