1. Customer incivility and service sabotage in the hotel industry. Issue 5 (16th April 2020) Authors: Cheng, Bao; Guo, Gongxing; Tian, Jian; Shaalan, Ahmed Journal: International journal of contemporary hospitality management Issue: Volume 32:Issue 5(2020) Page Start: 1737 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Does customer incivility undermine employees' service performance?. (August 2020) Authors: Cheng, Bao; Dong, Yun; Zhou, Xing; Guo, Gongxing; Peng, Yan Journal: International journal of hospitality management Issue: Volume 89(2020) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Effects of negative workplace gossip on unethical work behavior in the hospitality industry: the roles of moral disengagement and self-construal. Issue 3 (3rd April 2022) Authors: Guo, Gongxing; Cheng, Bao; Tian, Jian; Ma, Jianfeng; Gong, Chanjuan Journal: Journal of hospitality marketing & management Issue: Volume 31:Issue 3(2022) Page Start: 290 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Enantiomeric neolignans and sesquineolignans from Jatropha integerrima and their absolute configurations. Issue 16 (23rd January 2015) Authors: Zhu, Jian-Yong; Cheng, Bao; Zheng, Yin-Jia; Dong, Zhen; Lin, Shu-Ling; Tang, Gui-Hua; Gu, Qiong; Yin, Sheng Journal: RSC advances Issue: Volume 5:Issue 16(2015) Page Start: 12202 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Examining the spillover effects of problems at home on proactive customer service performance in the hospitality industry: the overlooked side of the work-family interface. Issue 3 (3rd April 2021) Authors: Cheng, Bao; Guo, Gongxing; Dong, Yun; Peng, Yan Journal: Journal of hospitality marketing & management Issue: Volume 30:Issue 3(2021) Page Start: 354 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Family-to-work spillover effects of family incivility on employee sabotage in the service industry. Issue 2 (15th May 2019) Authors: Cheng, Bao; Zhou, Xing; Guo, Gongxing Journal: International journal of conflict management Issue: Volume 30:Issue 2(2019) Page Start: 270 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Family-to-work spillover effects of family incivility on employee sabotage in the service industry. Issue 2 (8th April 2019) Authors: Cheng, Bao; Zhou, Xing; Guo, Gongxing Journal: International journal of conflict management Issue: Volume 30:Issue 2(2019) Page Start: 270 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Frontline employee anger in response to customer incivility: Antecedents and consequences. (July 2021) Authors: Li, Shanshi; Zhan, Jueying; Cheng, Bao; Scott, Noel Journal: International journal of hospitality management Issue: Volume 96(2021) Page Start: Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Identification of HSP90 as a direct target of artemisinin for its anti-inflammatory activity via quantitative chemical proteomics. Issue 28 (2nd July 2019) Authors: Wu, Guolin; Cheng, Bao; Qian, Hui; Ma, Shengming; Chen, Qin Journal: Organic & biomolecular chemistry Issue: Volume 17:Issue 28(2019) Page Start: 6854 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Intelligent driving methods based on expert knowledge and online optimization for high-speed trains. (30th November 2017) Authors: Cheng, Ruijun; Chen, Dewang; Cheng, Bao; Zheng, Song Journal: Expert systems with applications Issue: Volume 87(2017) Page Start: 228 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗