1. A Measure of Service Quality in the Grocery Stores. Issue 3 (December 2018) Authors: Kumar, Abhishek; Chaudhuri, Sumana; Satpathy, Ipseeta; Patnaik, B. C. M Journal: Indian economic journal Issue: Volume 66:Issue 3/4(2019) Page Start: 375 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Adoption of AI-integrated CRM system by Indian industry: from security and privacy perspective. (16th July 2020) Authors: Chatterjee, Sheshadri; Ghosh, Soumya Kanti; Chaudhuri, Ranjan; Chaudhuri, Sumana Journal: Information and computer security Issue: Volume 29:Number 1(2021) Page Start: 1 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Adoption of artificial intelligence integrated CRM system: an empirical study of Indian organizations. Issue 4 (21st October 2020) Authors: Chatterjee, Sheshadri; Nguyen, Bang; Ghosh, Soumya Kanti; Bhattacharjee, Kalyan Kumar; Chaudhuri, Sumana Journal: Bottom line Issue: Volume 33:Issue 4(2020) Page Start: 359 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Adoption of artificial intelligence integrated CRM system: an empirical study of Indian organizations. Issue 4 (23rd October 2020) Authors: Chatterjee, Sheshadri; Nguyen, Bang; Ghosh, Soumya Kanti; Bhattacharjee, Kalyan Kumar; Chaudhuri, Sumana Journal: Bottom line Issue: Volume 33:Issue 4(2020) Page Start: 359 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Cross-disciplinary issues in international marketing: a systematic literature review on international marketing and ethical issues. Issue 5 (12th April 2021) Authors: Chatterjee, Sheshadri; Chaudhuri, Sumana; Sakka, Georgia; Apoorva, Journal: International marketing review Issue: Volume 38:Issue 5(2021) Page Start: 985 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Impact of privatisation on performance of airport infrastructure projects in India: a preliminary study. (1st January 2011) Authors: Chaudhuri, Sumana Journal: International journal of aviation management Issue: Volume 1:Number 1/2(2011) Page Start: 40 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Impact of privatisation on performance of airport infrastructure projects in India: a preliminary study. (1st January 2011) Authors: Chaudhuri, Sumana Journal: International journal of aviation management Issue: Volume 1:Number 1/2(2011) Page Start: 40 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Integrated Model of Computable General Equilibrium and Social Cost Benefit Analysis of an Indian Oil Refinery: Future Projections and Macroeconomic Effects. (June 2018) Authors: Chaudhuri, Sumana; Ray, Shovan; Ganesh-Kumar, Journal: Journal of infrastructure development Issue: Volume 10:Number 1/2(2018) Page Start: 96 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Social and Economic Impact Analysis of Vadinar Refinery of Essar Oil: The Case of a Mega Refinery. Issue 1 (March 2018) Authors: Chaudhuri, Sumana; Ray, Shovan Journal: Indian economic journal Issue: Volume 66:Issue 1/2(2019) Page Start: 100 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Social customer relationship management factors and business benefits. Issue 1 (18th March 2020) Authors: Chatterjee, Sheshadri; Chaudhuri, Ranjan; Vrontis, Demetris; Thrassou, Alkis; Ghosh, Soumya Kanti; Chaudhuri, Sumana Journal: International journal of organizational analysis Issue: Volume 29:Issue 1(2021) Page Start: 35 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗