Author/Creator: Bruns, Andrea - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Bruns, Andrea

1. Complaint management and channel choice : an analysis of customer perceptions /: an analysis of customer perceptions. (2015)

Authors:: Garding, Stefan; Bruns, Andrea
Record Type:: Book
Extent:: 1 online resource (xv, 104 pages), illustrations
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