1. Access-Based Services as Substitutes for Material Possessions: The Role of Psychological Ownership. (August 2020) Authors: Fritze, Martin P.; Marchand, André; Eisingerich, Andreas B.; Benkenstein, Martin Journal: Journal of service research Issue: Volume 23:Number 3(2020:Aug.) Page Start: 368 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Altruistic eWOM marketing: More than an alternative to monetary incentives. (July 2016) Authors: Reimer, Thomas; Benkenstein, Martin Journal: Journal of retailing and consumer services Issue: Volume 31(2016) Page Start: 323 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Altruistic eWOM marketing: More than an alternative to monetary incentives. (July 2016) Authors: Reimer, Thomas; Benkenstein, Martin Journal: Journal of retailing and consumer services Issue: Volume 31(2016) Page Start: 323 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Communicating CSR-linked sponsorship: Examining the influence of three different types of message sources. Issue 2 (April 2016) Authors: Flöter, Thomas; Benkenstein, Martin; Uhrich, Sebastian Journal: Sport management review Issue: Volume 19:Issue 2(2016) Page Start: 146 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Consumers between supermarket shelves: The influence of inter-personal distance on consumer behavior. (September 2015) Authors: Luck, Michael; Benkenstein, Martin Journal: Journal of retailing and consumer services Issue: Volume 26(2015) Page Start: 104 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Enhancing patients' hospital satisfaction by taking advantage of interpersonal similarity. (May 2016) Authors: Luther, Louisa; Benkenstein, Martin; Rummelhagen, Katja Journal: Journal of retailing and consumer services Issue: Volume 30(2016) Page Start: 50 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Enhancing patients' hospital satisfaction by taking advantage of interpersonal similarity. (May 2016) Authors: Luther, Louisa; Benkenstein, Martin; Rummelhagen, Katja Journal: Journal of retailing and consumer services Issue: Volume 30(2016) Page Start: 50 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. Expert cues: how expert reviewers are perceived online. Issue 4 (10th July 2020) Authors: Naujoks, Anna; Benkenstein, Martin Journal: Journal of service theory and practice Issue: Volume 30:Issue 4/5(2020) Page Start: 531 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Expert cues: how expert reviewers are perceived online. Issue 4 (13th July 2020) Authors: Naujoks, Anna; Benkenstein, Martin Journal: Journal of service theory and practice Issue: Volume 30:Issue 4/5(2020) Page Start: 531 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. How commitment to fellow customers affects the customer-firm relationship and customer citizenship behavior. Issue 2 (6th May 2014) Authors: Curth, Susanne; Uhrich, Sebastian; Benkenstein, Martin Journal: Journal of services marketing Issue: Volume 28:Issue 2(2014) Page Start: 147 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗