1. Beyond the ostensible: an exploration of barriers to lean implementation and sustainability in healthcare. Issue 1 (2nd January 2020) Authors: Leite, Higor; Bateman, Nicola; Radnor, Zoe Journal: Production planning & control Issue: Volume 31:Issue 1(2020) Page Start: 1 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
2. Debate: The development of a new discipline— public service operations management. Issue 4 (6th June 2016) Authors: Radnor, Zoe; Bateman, Nicola Journal: Public money & management Issue: Volume 36:Issue 4(2016) Page Start: 246 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
3. Editorial: The landscape of Lean across public services. Issue 1 (2nd January 2018) Authors: Bateman, Nicola; Radnor, Zoe; Glennon, Russ Journal: Public money & management Issue: Volume 38:Issue 1(2018) Page Start: 1 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
4. Fire and rescue operational effectiveness: the effect of alternative crewing patterns. Issue 14 (25th October 2020) Authors: Maher, Karen; Bateman, Nicola; Randall, Raymond Journal: Production planning & control Issue: Volume 31:Issue 14(2020) Page Start: 1195 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
5. Meaningful inhibitors of the lean journey: a systematic review and categorisation of over 20 years of literature. Issue 5 (4th April 2022) Authors: Leite, Higor; Radnor, Zoe; Bateman, Nicola Journal: Production planning & control Issue: Volume 33:Issue 5(2022) Page Start: 403 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
6. Pillar or platform—a taxonomy for process improvement activities in public services. Issue 1 (2nd January 2018) Authors: Bateman, Nicola; Lethbridge, Sarah; Esain, Ann Journal: Public money & management Issue: Volume 38:Issue 1(2018) Page Start: 5 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
7. Public Sector 'Modernisation': Examining the Impact of a Change Agenda on Local Government Employees in England. Issue 2 (5th June 2018) Authors: Glennon, Russ; Hodgkinson, Ian; Knowles, Joanne; Radnor, Zoe; Bateman, Nicola Journal: Australian journal of public administration Issue: Volume 77:Issue 2(2018) Page Start: 203 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
8. The use of visual images to convey complex messages in health settings: Stakeholder perspectives. (2nd October 2021) Authors: Cluley, Victoria; Bateman, Nicola; Radnor, Zoe Journal: International journal of healthcare management Issue: Volume 14:Number 4(2021) Page Start: 1098 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
9. Toward a public service management: past, present, and future directions. (16th October 2017) Authors: Hodgkinson, Ian R.; Hannibal, Claire; Keating, Byron W.; Chester Buxton, Rosamund; Bateman, Nicola Journal: Journal of service management Issue: Volume 28:Number 5(2017) Page Start: 998 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗
10. Toward a public service management: past, present, and future directions. (22nd September 2017) Authors: Hodgkinson, Ian R.; Hannibal, Claire; Keating, Byron W.; Chester Buxton, Rosamund; Bateman, Nicola Journal: Journal of service management Issue: Volume 28:Number 5(2017) Page Start: 998 Record Type: Journal Article View Content: Available online (eLD content is only available in our Reading Rooms) ↗