Author/Creator: Bani-Melhem, Shaker - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Bani-Melhem, Shaker

1. Abusive supervision and frontline employees' attitudinal outcomes: The multilevel effects of customer orientation. Issue 3 (10th April 2020)

Authors:: Al-Hawari, Mohd Ahmad; Bani-Melhem, Shaker; Quratulain, Samina
Journal:: International journal of contemporary hospitality management
Issue:: Volume 32:Issue 3(2020)
Page Start:: 1109
Record Type:: Journal Article
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2. Abusive supervision and frontline employees' attitudinal outcomes: The multilevel effects of customer orientation. Issue 3 (13th April 2020)

Authors:: Al-Hawari, Mohd Ahmad; Bani-Melhem, Shaker; Quratulain, Samina
Journal:: International journal of contemporary hospitality management
Issue:: Volume 32:Issue 3(2020)
Page Start:: 1109
Record Type:: Journal Article
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3. Competitive psychological climate as a double-edged sword: A moderated mediation model of organization-based self-esteem, jealousy, and organizational citizenship behaviors. (March 2023)

Authors:: Bani-Melhem, Shaker; Shamsudin, Faridahwati Mohd; Abukhait, Rawan; Al-Hawari, Mohd Ahmad
Journal:: Journal of hospitality and tourism management
Issue:: Volume 54(2022)
Page Start:: 139
Record Type:: Journal Article
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4. Customer incivility and customer problem-solving behaviour in frontline employees: testing a moderated mediation model. (17th February 2022)

Authors:: Bani-Melhem, Shaker; Abukhait, Rawan Mazen; Shamsudin, Faridahwati Mohd.; West, Martin
Journal:: Total quality management & business excellence
Issue:: Volume 33:Number 3/4(2022)
Page Start:: 278
Record Type:: Journal Article
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5. Customer incivility and frontline employees' revenge intentions: interaction effects of employee empowerment and turnover intentions. Issue 4 (18th May 2020)

Authors:: Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, Mohd Ahmad
Journal:: Journal of hospitality marketing & management
Issue:: Volume 29:Issue 4(2020)
Page Start:: 450
Record Type:: Journal Article
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6. Determinants of employees' innovative behavior. Issue 3 (19th March 2018)

Authors:: Bani-Melhem, Shaker; Zeffane, Rachid; Albaity, Mohamed
Journal:: International journal of contemporary hospitality management
Issue:: Volume 30:Issue 3(2018)
Page Start:: 1601
Record Type:: Journal Article
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7. Determinants of frontline employee service innovative behavior: The moderating role of co-worker socializing and service climate. Issue 9 (16th September 2019)

Authors:: Al-Hawari, Mohd A.; Bani-Melhem, Shaker; Shamsudin, Faridahwati Mohd
Journal:: Management research review
Issue:: Volume 42:Issue 9(2019)
Page Start:: 1076
Record Type:: Journal Article
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8. Determinants of frontline employee service innovative behavior: The moderating role of co-worker socializing and service climate. Issue 9 (27th August 2019)

Authors:: Al-Hawari, Mohd A.; Bani-Melhem, Shaker; Shamsudin, Faridahwati Mohd
Journal:: Management research review
Issue:: Volume 42:Issue 9(2019)
Page Start:: 1076
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗

9. Does Employee Resilience Exacerbate the Effects of Abusive Supervision? A Study of Frontline Employees' Self-Esteem, Turnover Intention, and Innovative Behaviors. Issue 5 (4th July 2021)

Authors:: Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, Mohammad Ahmad
Journal:: Journal of hospitality marketing & management
Issue:: Volume 30:Issue 5(2021)
Page Start:: 611
Record Type:: Journal Article
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10. Does employee resilience exacerbate the effects of abusive supervision? A study of frontline employees' self-esteem, turnover intention, and innovative behaviors. Issue 5 (4th July 2021)

Authors:: Bani-Melhem, Shaker; Quratulain, Samina; Al-Hawari, Mohammad Ahmad
Journal:: Journal of hospitality marketing & management
Issue:: Volume 30:Issue 5(2021)
Page Start:: 611
Record Type:: Journal Article
View Content:: Available online (eLD content is only available in our Reading Rooms) ↗