Author/Creator: Babakus, Emin - British Library Electronic Legal Deposit Catalogue-Journal Issues and Articles Search Results

Author/Creator Babakus, Emin

1. An Investigation of Service Quality—Willingness to Recommend Relationship across Patient and Hospital Characteristics. (March 2016)

Authors:: Yavas, Ugur; Babakus, Emin; Westbrook, Kevin W.; Grant, Cori Cohen; Deitz, George D.; Rafalski, Ed
Journal:: Journal of health management
Issue:: Volume 18:Number 1(2016:Mar.)
Page Start:: 49
Record Type:: Journal Article
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2. Correlates of customer loyalty to financial institutions: a case study. Issue 3 (6th May 2014)

Authors:: Yavas, Ugur; Babakus, Emin; D. Deitz, George; Jha, Subhash
Journal:: Journal of consumer marketing
Issue:: Volume 31:Issue 3(2014)
Page Start:: 218
Record Type:: Journal Article
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3. Correlates of customer loyalty to financial institutions: a case study. Issue 3 (6th May 2014)

Authors:: Yavas, Ugur; Babakus, Emin; D. Deitz, George; Jha, Subhash
Journal:: Journal of consumer marketing
Issue:: Volume 31:Issue 3(2014)
Page Start:: 218
Record Type:: Journal Article
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4. Does positive affectivity moderate the effect of burnout on job outcomes? An empirical investigation among hotel employees. Issue 3 (3rd July 2018)

Authors:: Yavas, Ugur; Karatepe, Osman M.; Babakus, Emin
Journal:: Journal of human resources in hospitality & tourism
Issue:: Volume 17:Issue 3(2018)
Page Start:: 360
Record Type:: Journal Article
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5. Effects of frontline employee role overload on customer responses and sales performance: Moderator and mediators. (13th February 2017)

Authors:: Jha, Subhash; Balaji, M.S.; Yavas, Ugur; Babakus, Emin
Journal:: European journal of marketing
Issue:: Volume 51:Number 2(2017)
Page Start:: 282
Record Type:: Journal Article
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6. Exploring the Role of Organizational and Personal Resources in Explaining Nurse Performance in Public Hospitals in the Turkish Republic of Northern Cyprus. (March 2014)

Authors:: Yavas, Ugur; Karatepe, Osman M.; Babakus, Emin
Journal:: Journal of health management
Issue:: Volume 16:Number 1(2014:Mar.)
Page Start:: 1
Record Type:: Journal Article
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7. How store managers' employee climate perceptions affect frontline employee, customer and store performance outcomes: an examination in the small-store setting. (10th June 2021)

Authors:: Deitz, George; Hansen, John D.; DeCarlo, Tom; Babakus, Emin
Journal:: European journal of marketing
Issue:: Volume 55:Number 10(2021)
Page Start:: 2620
Record Type:: Journal Article
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8. Interactive effects of personal and organizational resources on frontline bank employees' job outcomes. Issue 7 (5th October 2015)

Authors:: Sengupta, Aditi Sarkar; Yavas, Ugur; Babakus, Emin
Journal:: International journal of bank marketing
Issue:: Volume 33:Issue 7(2015)
Page Start:: 884
Record Type:: Journal Article
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9. Interactive effects of personal and organizational resources on frontline bank employees' job outcomes: The mediating role of person-job fit. Issue 7 (5th October 2015)

Authors:: Sengupta, Aditi Sarkar; Yavas, Ugur; Babakus, Emin
Journal:: International journal of bank marketing
Issue:: Volume 33:Issue 7(2015)
Page Start:: 884
Record Type:: Journal Article
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10. Patient-family Centred Care: Measuring Perceived Service Quality Following a Critical Care Services Experience. (September 2015)

Authors:: Westbrook, Kevin W.; Grant, Cori Cohen; Rafalski, Ed; Babakus, Emin
Journal:: Journal of health management
Issue:: Volume 17:Number 3(2015:Sep.)
Page Start:: 304
Record Type:: Journal Article
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