Navigating co-design of actor-networks. (10th June 2023)

• Record Type: Journal Article
• Authors: Pedersen, Signe; Brodersen, Søsser
• Is Part Of: International journal of healthcare technology and management. Volume 20:Number 2(2023)
• Page Start: 115
• Page End: 125
• Publication Date: 2023-06-10
• Subjects: patient engagement -- collaborative design -- negotiation spaces -- actor network theory -- intermediary objects -- co-designed networks -- translations -- innovation -- base of the pyramid -- staging; Medical technology -- Periodicals; Medical technology -- Management -- Periodicals; 610.28
• Languages: English
• ISSNs: 1368-2156

Abstract

In this paper, we illustrate the importance of involving different types of users in collaborative design and innovation processes to allow end-users to speak on their own behalf. However, involving multiple actors with diverse concerns requires designers to carefully stage spaces for negotiation. Through a case study of the design of a pilot program to make insulin more accessible to marginalised diabetes patients in India, we explore how designers navigate the design process by staging and facilitating several spaces for negotiation populated by patients with diabetes, doctors, company representatives, design games and management templates.