Satisfaction with hearing assessment feedback using the My Hearing Explained tool: client and audiologist perceptions. (2nd May 2023)

• Record Type: Journal Article
• Authors: Nell, Louise A.; Mahomed Asmail, Faheema; De Sousa, Karina C.; Graham, Marien Alet; Swanepoel, De Wet
• Is Part Of: International journal of audiology. Volume 62:Number 5(2023)
• Page Start: 481
• Page End: 488
• Publication Date: 2023-05-02
• Subjects: Audiogram -- behavioural measures -- hearing assessment feedback -- IDA tool -- my hearing explained -- psycho-social/emotional -- perceptions -- person-centred care; Audiology -- Periodicals; Hearing disorders -- Periodicals; Deafness -- Prevention -- Periodicals; Hearing Disorders -- Periodicals; Hearing -- Periodicals; 617.8
• DOI: 10.1080/14992027.2022.2053595
• Languages: English
• ISSNs: 1499-2027

Abstract

Abstract: Objective: To determine the perceived satisfaction and understanding of hearing assessment feedback, using the Ida My Hearing Explained Tool (IMHET), compared to the standard audiogram reported by adult clients and audiologists. Design: This study is a mixed-method design comparing clients and audiologists' perceptions through a single-blinded, randomised control trial and focus group discussions. After using either the audiogram or IMHET for feedback, clients and audiologists completed the adapted Patient Satisfaction Questionnaire (PSQ). Study Sample: During client's initial audiological consultations, audiologists provided hearing assessment feedback (Total = 51) using the IMHET or audiogram . Twenty-seven clients and seven audiologists participated in focus groups, and/or open-ended questions. Results: Satisfaction was not significantly different ( p > 0.05) between the IMHET (76.18; SD : 2.66) or audiogram (75.63; SD : 4.73) for the overall PSQ scores reported by clients and audiologists. Two shared main themes, understanding and satisfaction, were identified for both tools from the focus groups and open-ended questions. A third main theme, recommendations, was identified only for the IMHET. Conclusions: The IMHET is a valuable resource for clients during hearing assessment feedback. Audiologists recommend that the audiogram be used as a supplement when using the IMHET to provide feedback.