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HARVARD Citation
Hsiao, A. et al. (2023). A social exchange perspective on boosting customer loyalty through culturally competent servers. Journal of hospitality marketing & management. 32 (4), pp. 555-577. [Online].
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Hsiao, A. et al. (2023). A social exchange perspective on boosting customer loyalty through culturally competent servers. Journal of hospitality marketing & management. 32 (4), pp. 555-577. [Online].