A hybrid intelligent service recommendation by latent semantics and explicit ratings. Issue 12 (15th August 2021)

• Record Type: Journal Article
• Authors: Duan, Li; Gao, Tieliang; Ni, Wei; Wang, Wei
• Is Part Of: International journal of intelligent systems. Volume 36:Issue 12(2021)
• Page Start: 7867
• Page End: 7894
• Publication Date: 2021-08-15
• Subjects: collaborative filtering -- explicit rating -- latent semantics -- service computing -- service recommendation; Artificial intelligence -- Periodicals; Expert systems (Computer science) -- Periodicals; Intelligence artificielle -- Périodiques; Systèmes experts (Informatique) -- Périodiques; 006.3
• DOI: 10.1002/int.22612
• Languages: English
• ISSNs: 0884-8173

Abstract

Abstract: User rating of a service is the explicit behavior of users expressing their preference for the service. Most exciting recommendation methods focus on predicting user‐service ratings according to users' historical rating behaviors. However, the behavior of users invoking services is implicit feedback. By analyzing the services called by users, mining their potential semantic representations can also help model users' hidden interests. To this end, how to integrate the implicit feedback and explicit rating of users to provide users with better recommendation experience is a problem to be addressed for service recommendation. In this paper, we propose a novel latent semantic integrated explicit rating (LSIER) scheme to recommend services to users. The LSIER scheme is designed by integrating the probabilistic matrix factorization (PMF) model and the probabilistic latent semantic index (PLSI) model. consists of the two stages: (1) the PMF model is used to generate a user feature matrix and a service feature matrix, and the two feature matrices are updated to complete the missing service score records of the users, and (2) the PLSI model is used to train users access records, where an expectation maximization algorithm is applied to derive the model parameters to realize unsupervised soft clustering of services. When the user gives explicit or implicit feedback to the service, the LSIER scheme can identify the current interest probability distribution of the user according to the category to which the called service belongs, and provide the user with a list of service recommendations with scores. The performance of the proposed LSIER scheme is evaluated using the Netflix data set and the Movielens data set. Experiments show that the scheme can achieve better recommendation accuracy and recall rate than existing methods.