Internet and social media use among patients with colorectal diseases (ISMAEL): a nationwide survey. (2nd August 2020)

• Record Type: Journal Article
• Authors: Sturiale, A.; Pata, F.; De Simone, V.; Pellino, G.; Campennì, P.; Moggia, E.; Manigrasso, M.; Milone, M.; Rizzo, G.; Morganti, R.; Martellucci, J.; Gallo, G.
• Other Names: Turati Luca investigator.; Marino Fabio investigator.; Poiasina Elia investigator.; Lobascio Pierluigi investigator.; Cardinali Luca investigator.; Maino Marco Enrico Mario investigator.; Maretto Isacco investigator.; La Torre Filippo investigator.; Stella Paolo investigator.; Spinelli Antonino investigator.; Milito Giovanni investigator.; Bondurri Andrea investigator.; Morelli Luca investigator.; Buonfantino Massimo investigator.; Tamini Nicolò investigator.; Giuffrida Maria Carmela investigator.; Moretto Gianluigi investigator.; Altomare Donato Francesco investigator.; Sammarco Giuseppe investigator.; De Nardi Paola investigator.; Berti Stefano investigator.; Coco Claudio investigator.; Pietroletti Renato investigator.; Cocorullo Gianfranco investigator.; Tonello Paolo investigator.; Candilio Giuseppe investigator.; Marsanic Patrizia investigator.; De Palma Giovanni investigator.; Giani Iacopo investigator.; Mistrangelo Massimiliano investigator.; Martellucci Jacopo investigator.; Luglio Gaetano investigator.; Frascio Marco investigator.; Delrio Paolo investigator.; Trompetto Mario investigator.; Chessa Antonella investigator.; Landolfo Giovanni investigator.; Naldini Gabriele investigator.; Rampulla Valentina investigator.; Costanzo Antonio investigator.; Aquilino Fabrizio investigator.; Chetta Nicola investigator.; Marini Michele investigator.; Panyor Gabor investigator.; Minafra Marina investigator.; Laforgia Rita investigator.; Reggiani Angelica investigator.; Carrieri Angelo Antonio investigator.; Pozzi Guglielmo Niccolò investigator.; Cirelli Riccardo investigator.; Barina Andrea investigator.; Becherucci Giulia investigator.; Clementi Ilaria investigator.; Boati Paolo investigator.; Ferrara Francesco investigator.; Campennì Paola investigator.; Di Candido Francesca investigator.; Lisi Giorgio investigator.; Lemma Maria investigator.; Maffioli Anna investigator.; Di Franco Gregorio investigator.; Guaitoli Eleonora investigator.; Totis Marco investigator.; Chiappetta Maria Francesca investigator.; Salusso Paola investigator.; Bono Lorenzo investigator.; Bacchion Matilde investigator.; Impellizzeri Harmony investigator.; Picciariello Arcangelo investigator.; Papagni Vincenzo investigator.; Papandrea Matteo investigator.; Tiesi Vincenzo investigator.; Talamo Giusy investigator.; Imperatore Mikaela investigator.; D'Ascanio Federisca investigator.; Falco Nicola investigator.; Fontana Tommaso investigator.; Cornaglia Silvia investigator.; Bertolotti Giovanni investigator.; Giardiello Cristiano investigator.; Martino Giovanni investigator.; Calussi Marco investigator.; Tiku Zalla investigator.; Di Marco Federica investigator.; Muratore Andrea investigator.; Iacopini Veronica investigator.; Minuzzo Alessio investigator.; Milone Marco investigator.; Manigrasso Michele investigator.; Sasia Diego investigator.; Testa Valentina investigator.; Pagano Gianluca investigator.; Peltrini Roberto investigator.; Razzore Andrea investigator.; Batistotti Paola investigator.; Rega Daniela investigator.; Fares Bucci Andrea investigator.; Campanelli Michela investigator.; Tutino Roberta investigator.; Sinatti Eugenia investigator.; Morganti Lucia investigator.; Smerieri Elia investigator.; Sturiale Alessandro investigator.; Fabiani Bernandina investigator.;
• Is Part Of: Colorectal disease. Volume 22:Number 11(2020)
• Page Start: 1724
• Page End: 1733
• Publication Date: 2020-08-02
• Subjects: social media -- colorectal patients -- colorectal diseases -- proctology -- Internet -- patient engagement -- PPI; Colon (Anatomy) -- Diseases -- Periodicals; Rectum -- Diseases -- Periodicals; 616.34
• DOI: 10.1111/codi.15245
• Languages: English
• ISSNs: 1462-8910

Abstract

Abstract: Aim: Social media are used daily by both healthcare workers and patients. Online platforms have the potential to provide patients with useful information, increase their engagement and potentially revolutionize the patient–physician relationship. This survey aimed to evaluate the impact of the Internet and social media (I&SM) on patients affected by colorectal and proctological diseases to define a pathway to develop an evidence‐based communications strategy. Method: A 31‐item anonymous electronic questionnaire was designed. It consisted of different sections concerning demographics and education, reason for the visit, knowledge of the diseases, frequency of I&SM use and patients' opinions about physicians' websites. Results: Over a 5‐month period, 37 centres and 105 surgeons took part in the survey, and a total of 5800 patients enrolled. Approximately half of them reported using the Internet daily, and 74.6% of the study population used it at least once per week. There was a correlation ( P < 0.001) between those who used the Internet for work and those who had knowledge of both symptoms and the likely diagnosis before consultation. Patients who used the Internet daily were more likely to request a consultation within 6 months of symptom onset ( P < 0.0001). Patients with anorectal diseases were more likely to know about their disease and symptoms before the visit ( P < 0.001). Conclusion: Colorectal patients use I&SM to look for health‐related information mainly after their medical visit. Surgeons and hospital networks should plan a tailored strategy to increase patient engagement, delivering appropriate information on social media.