Adaptive network modeling of the influence of leadership and communication on learning within an organization. (June 2023)

• Record Type: Journal Article
• Authors: Bouma, Debby; Canbaloğlu, Gülay; Treur, Jan; Wiewiora, Anna
• Is Part Of: Cognitive systems research. Volume 79(2023)
• Page Start: 55
• Page End: 70
• Publication Date: 2023-06
• Subjects: Adaptive network model -- Communication -- Leadership -- Mental models -- Organizational learning; Cognition -- Periodicals; Cognitive engineering (System design) -- Periodicals; Artificial intelligence -- Periodicals; 153.05
• DOI: 10.1016/j.cogsys.2023.01.003
• Languages: English
• ISSNs: 1389-0417

Abstract

Abstract: This research addresses the influence of leadership and communication on learning within an organisation by direct mutual interactions in dyads. This is done in combination with multilevel organizational learning as an alternative route, which includes feed forward and feedback learning. The results show that effective communication (triggered by the active team leader, and/or by natural, informal communication), leads to a faster learning process within an organization compared to the longer route via feed forward and feedback formal organisational learning. However, this more direct form of bilateral learning in general may take more of the employee's time, as a quadratic number of dyadic interactions in general is less efficient than a linear number of interactions needed for feed forward and feedback organisational learning.