The effect of information access cost and overconfidence bias on junior doctors' pre-handover performance. (September 2013)

• Record Type: Journal Article
• Authors: Yang, Xi; Park, Taezoon; Wickens, Christopher D.; Siah, Kewin Tien Ho; Fong, Liesel; Yin, Shan Qing
• Is Part Of: Proceedings of the Human Factors and Ergonomics Society ... Annual Meeting. Volume 57:Part 1(2013)
• Page Start: 1755
• Page End: 1759
• Publication Date: 2013-09
• Subjects: Human engineering -- Congresses; 620.8205
• DOI: 10.1177/1541931213571391
• Languages: English
• ISSNs: 1541-9312

Abstract

This paper examined the effect of information access cost and overconfidence bias on doctors' information retrieval strategies and performances during pre-handover. Sixteen medical residents participated in a simulated experiment, where they studied four patient cases and later on completed recall and recognition questions. The results showed that an increase in information access cost led to less information access attempts and poorer pre-handover performance. Further, there was an interaction between information access cost and overconfidence on pre-handover performance. When information access cost was high, overconfidence contributed to poor pre-handover performance.