An Institutional Work Perspective to Performance Management: The Case of Botswana National Sport Organizations. Issue 1 (2nd January 2023)

• Record Type: Journal Article
• Authors: Kasale, Lobone Lloyd; Morrow, Stephen; Winand, Mathieu
• Is Part Of: Journal of global sport management. Volume 8:Issue 1(2023)
• Page Start: 95
• Page End: 116
• Publication Date: 2023-01-02
• Subjects: Performance management practices -- national sport organizations -- institutional -- pressures -- institutional work -- organizational values; 关键词: -- 绩效管理做法 -- 国家体育组织 -- 制度压力 -- 机构工作 -- 组织价值观; Sports administration -- Periodicals; Sports administration; Periodicals; 796.06
• DOI: 10.1080/24704067.2020.1765701
• Languages: English
• ISSNs: 2470-4067

Abstract

Abstract: Performance management practices are used by organizations to monitor the efficiency and effectiveness of organizational processes. However, how National Sport Organizations adopt and implement these practices is still unknown. To fill this gap, this research investigates how and why performance management practices are adopted and implemented by National Sport Organizations. Data was collected from documents, 31 semi-structured interviews and five focus group meetings held with 14 Botswana National Sport Organizations and 10 of their stakeholders. The results indicate that stakeholders and individuals within National Sport Organizations play different roles in the creation and maintenance of performance management practices. This information can help sport managers to improve how they implement performance management practices, ensuring the efficiency and effectiveness of their organizational processes and the satisfaction of their stakeholders.