Cite
HARVARD Citation
Zhao, X. et al. (2021). The Role of Expectation–Reality Discrepancy in Service Contracts. Production and operations management. 30 (11), pp. 4160-4175. [Online].
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Zhao, X. et al. (2021). The Role of Expectation–Reality Discrepancy in Service Contracts. Production and operations management. 30 (11), pp. 4160-4175. [Online].