Improbable landing – the Sioux city miracle. Issue 2 (15th February 2022)
- Record Type:
- Journal Article
- Title:
- Improbable landing – the Sioux city miracle. Issue 2 (15th February 2022)
- Main Title:
- Improbable landing – the Sioux city miracle
- Authors:
- O'Brien, Jamie
Licht, John-Gabriel - Abstract:
- Abstract : Research methodology: The technical reports released by the National Transportation Safety Board, along with secondary data in the form of available public data, such as news reports, interviews and memos, were used to round out the synopsis of the case study. Case overview/synopsis: This case explores the events that led up to the crash of United Airlines Flight 717 (for anonymity), in Sioux City, Iowa, on July 19, 1989, and the subsequent investigation. The case uses secondary sources to highlight the positive team interactions between the pilots that led to the crash landing not being as catastrophic as it might have been with 185 survivors in an extreme crisis scenario. The teaching note focuses on the importance of cognitive bias, psychological safety and teamwork in a crisis situation, and practical recommendations for managers at all levels. Complexity academic level: Organizational Behavior at the undergraduate and graduate level. Leadership and Change at the graduate and graduate level.
- Is Part Of:
- Case journal. Volume 18:Issue 2(2022)
- Journal:
- Case journal
- Issue:
- Volume 18:Issue 2(2022)
- Issue Display:
- Volume 18, Issue 2 (2022)
- Year:
- 2022
- Volume:
- 18
- Issue:
- 2
- Issue Sort Value:
- 2022-0018-0002-0000
- Page Start:
- 319
- Page End:
- 336
- Publication Date:
- 2022-02-15
- Subjects:
- Teams -- Group behavior -- Case study -- Aviation disaster -- Problem-solving -- Critical thinking
Business -- Case studies -- Periodicals
Business -- Case studies -- Periodicals
Management -- Case studies -- Periodicals
Management -- Case studies -- Periodicals
Management -- Study and teaching -- Periodicals
Business
Management
Management -- Study and teaching
Case studies
658.00722 - Journal URLs:
- http://www.emeraldinsight.com/loi/tcj?expanded=undefined ↗
http://www.emeraldinsight.com/ ↗
http://www.caseweb.org ↗ - DOI:
- 10.1108/TCJ-08-2021-0127 ↗
- Languages:
- English
- ISSNs:
- 1544-9106
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 25848.xml