Publication performance and trends in Total Quality Management research: a bibliometric analysis. (2nd January 2023)

• Record Type: Journal Article
• Authors: Ho, Yuh-Shan; Cavacece, Ylenia; Moretta Tartaglione, Andrea; Douglas, Alex
• Is Part Of: Total quality management & business excellence. Volume 34:Number 1/2(2023)
• Page Start: 97
• Page End: 130
• Publication Date: 2023-01-02
• Subjects: Total Quality Management -- TQM -- bibliometric analysis -- research trends; Total quality management -- Periodicals; Quality control -- Periodicals; Quality assurance -- Periodicals; Production management -- Quality control -- Periodicals; 658.401305
• DOI: 10.1080/14783363.2022.2031962
• Languages: English
• ISSNs: 1478-3363

Abstract

Abstract : Publications on Total Quality Management (TQM) over the last three decades are numerous; however, systematic quantitative reviews are scarce. The aim of this paper is to provide scholars and practitioners with a comprehensive view of the extant literature on TQM. The method of bibliometric analysis is used to highlight the advances in research, the results achieved by previous studies, the gaps in the literature and the most current trends. The results show publication outputs of countries, institutes, journals, and research fields, the most cited authors and works, the most used keywords and the research trends. This work provides scholars with a systematization of the TQM research field and suggestions on how to contribute to the advancement of research on this topic. For practitioners, this paper offers an outline of the most important and current research results from which to obtain insights about techniques and strategies that best suit the implementation of TQM in their organisations.