Attitude vs involvement: a systematic literature review at the intersection between engagement and innovation. Issue 5 (12th October 2020)

• Record Type: Journal Article
• Authors: Trabucchi, Daniel; Bellis, Paola; Di Marco, Diletta; Buganza, Tommaso; Verganti, Roberto
• Is Part Of: European journal of innovation management. Volume 24:Issue 5(2021)
• Page Start: 1730
• Page End: 1762
• Publication Date: 2020-10-12
• Subjects: Innovation -- Engagement -- Systematic literature review -- Employees -- Involvement -- Attitude -- Text mining -- Co-citation; Technological innovations -- Periodicals; Technological innovations -- Europe -- Periodicals; Diffusion of innovations -- Periodicals; Research, Industrial -- Periodicals; 658.4062
• DOI: 10.1108/EJIM-05-2020-0171
• Languages: English
• ISSNs: 1460-1060

Abstract

Abstract : Purpose: In a world where innovation became a "buzzword" and everyone within companies is required to foster innovation, the engagement of people toward innovation is fundamental to prompt individual motivation and actions to make innovation happen. However, despite the relevance of the relationship between engagement and innovation, the literature on the topic appears still fragmented. The purpose of this study is to provide an overview of the topic through a systematic literature review. Design/methodology/approach: A final sample of 108 papers has been selected and analyzed through co-citation and text mining analyses. The former enabled the analysis of the structure of the theoretical foundation of the filed, while the latter facilitated a systematic and unbiased content-driven review of the literature. Findings: The results of the analysis indicated two main areas of interest describing the relationship between engagement and innovation. On the one hand, there is the focus on "engagement as an attitude, " intended as the capacity of individuals to generate and realize innovation. On the other hand, there is a stream of literature focused on "engagement as involvement, " which refers to co-innovation paradigms, involving both internal and external stakeholders. Research limitations/implications: From an academic perspective, this paper highlights the relevance of the "human-side" of innovation, proposing avenues for future research that dig into the relationship between people's engagement and innovation dynamics. Moreover, it shows how the recent developments in the innovation management literature are coherent with this emerging relevance of the human perspective in innovation. Practical implications: From a practitioner's perspective, this paper helps managers by highlighting the two different approaches that they can have in terms of engagement. The study aims to help them in identifying the kind of engagement they are looking for in their employees and other innovation stakeholder having the support to find relevant studies in that direction. Originality/value: The study unveils how the evolution of both areas over the years is strictly related to the megatrends of innovation fields, which are the main areas of knowledge not covered yet. Therefore, a research agenda is proposed.