Handling with care. (2nd February 2023)
- Record Type:
- Journal Article
- Title:
- Handling with care. (2nd February 2023)
- Main Title:
- Handling with care
- Authors:
- Sharma, Priya
- Abstract:
- Abstract : Priya Sharma examines the importance of seamless complaints handling, and how best to utilise communication skills. Aim: The reader should be able to understand the key components of effective complaints handling. Objectives: To have an overview of the General Dental Council's regulatory requirements for handling complaints To appreciate the importance of professional complaints handling To understand how communication skills (verbal, written and non-verbal) are of primary importance
- Is Part Of:
- Dental nursing. Volume 19:Number 2(2023)
- Journal:
- Dental nursing
- Issue:
- Volume 19:Number 2(2023)
- Issue Display:
- Volume 19, Issue 2 (2023)
- Year:
- 2023
- Volume:
- 19
- Issue:
- 2
- Issue Sort Value:
- 2023-0019-0002-0000
- Page Start:
- 68
- Page End:
- 69
- Publication Date:
- 2023-02-02
- Subjects:
- Dental assistants -- Great Britain -- Periodicals
617.602310941 - Journal URLs:
- http://www.dental-nursing.co.uk/ ↗
http://www.markallengroup.com/ma-healthcare/ ↗ - DOI:
- 10.12968/denn.2023.19.2.68 ↗
- Languages:
- English
- ISSNs:
- 1749-6799
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 25513.xml