A model for mobile curation services in academic libraries. Issue 1 (5th January 2022)

• Record Type: Journal Article
• Authors: Yi, Yong Jeong; Hwang, Barun; Kim, Donghun
• Is Part Of: Electronic library. Volume 40:Issue 1/2(2022)
• Page Start: 99
• Page End: 117
• Publication Date: 2022-01-05
• Subjects: Academic libraries -- Mobile library services -- Curation services -- Content curation -- Personalized information services -- Information services -- Mobile services -- Mobile applications; Digital libraries -- Periodicals; Libraries -- Automation -- Periodicals; 025.00285
• DOI: 10.1108/EL-09-2021-0178
• Languages: English
• ISSNs: 0264-0473

Abstract

Abstract : Purpose: To better respond to user needs for personalized information services in the context of academic libraries, this study aims at developing a prototype to provide mobile curation services by using the concept of content curation. Design/methodology/approach: This study used a mobile application software development process, which consisted of five phases: user and organizational requirements, architecture design, navigation design, page design and implementation and usability testing. Usability testing was conducted with a total of 20 college students by online surveys at a university. Findings: Meta-analysis identified key user needs: diversification of services, more personalized services, active communication with librarians, quality improvement of information and interface improvement. User and organizational requirements derived four main service modules – namely, Curation Services, Live Chat, My Page and My Log. Usability testing regarding ease of use, perceived usefulness and satisfaction indicated that participants were satisfied with the prototype. Research limitations/implications: The study extends the discussion of quality academic library services by introducing the concept of content curation that uses the advantages of mobile technologies to overcome existing limitations in library services insufficient for meeting individual user needs. Originality/value: Although many studies have discussed mobile library services, few studies have focused on developing a system for such services. The model developed in the study fills the research gap. Above all, the key modules specified by the prototype – Curation Services, Live Chat, My Page and My Log services – are expected to improve existing research and learning support services currently offered by academic libraries.