Analysis of Factors Affecting Quality of corona.jatengprov.go.id Website Towards User Satisfaction using Webqual 4.0 Method. (November 2020)
- Record Type:
- Journal Article
- Title:
- Analysis of Factors Affecting Quality of corona.jatengprov.go.id Website Towards User Satisfaction using Webqual 4.0 Method. (November 2020)
- Main Title:
- Analysis of Factors Affecting Quality of corona.jatengprov.go.id Website Towards User Satisfaction using Webqual 4.0 Method
- Authors:
- Nugraha, Ranu Agastya
Andriyanto, Dwi
Riana, Dwiza
Khasanah, Siti Nur - Abstract:
- Abstract: This research focuses on how to measure the quality of a website using the Webqual 4.0 method, what are the factors that influence user satisfaction. The PLS-SEM technique was used to verify questionnaire data from a sample of 155 respondents. The result shows that the quality of service interaction has a significant (positive) effect of 54.2% compared to the aspect of information quality and usability quality that has no significant effect. These results indicate that the corona.jatengprov.go.id site users expect quality of service interaction as a measure of satisfaction from the quality of a website. Users are more likely not to see deficiencies in the aspect of information quality and usability quality according to the assessment of satisfaction given. Therefore, the corona.jatengprov.go.id website manager needs to focus on the quality of service interaction aspects of website as a priority in improving grade.
- Is Part Of:
- Journal of physics. Volume 1641(2020)
- Journal:
- Journal of physics
- Issue:
- Volume 1641(2020)
- Issue Display:
- Volume 1641, Issue 1 (2020)
- Year:
- 2020
- Volume:
- 1641
- Issue:
- 1
- Issue Sort Value:
- 2020-1641-0001-0000
- Page Start:
- Page End:
- Publication Date:
- 2020-11
- Subjects:
- Physics -- Congresses
530.5 - Journal URLs:
- http://www.iop.org/EJ/journal/1742-6596 ↗
http://ioppublishing.org/ ↗ - DOI:
- 10.1088/1742-6596/1641/1/012066 ↗
- Languages:
- English
- ISSNs:
- 1742-6588
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - 5036.223000
British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 25373.xml