Dis/value in co-production, co-design and co-innovation for individuals, groups and society. Issue 1 (2nd January 2023)

• Record Type: Journal Article
• Authors: Eriksson, Erik; Williams, Sharon; Hellström, Andreas
• Is Part Of: Public money & management. Volume 43:Issue 1(2023)
• Page Start: 17
• Page End: 25
• Publication Date: 2023-01-02
• Subjects: Co-design -- co-innovation -- co-production -- disvalue -- public value creation; Finance, Public -- Great Britain -- Periodicals; Great Britain -- Economic policy -- 1945-1964 -- Periodicals; 336.005
• DOI: 10.1080/09540962.2022.2108248
• Languages: English
• ISSNs: 0954-0962

Abstract

IMPACT: The traditional public service ethos needs to be challenged by including citizens/users in developing and improving public services. However, the often one-sided positive accounts of co-production, co-design and co-innovation risk public managers and policy-makers involving citizens/users when it may be inappropriate and/or cause more harm than good. This article explains these 'co-concepts' and suggests how managers and policy-makers should balance the positive with potential negative (disvalue) aspects to enable a more useful practice of citizen/user involvement.