Analysis of management performance index and user satisfaction index in Kutaraja Fishing Port, Banda Aceh, Indonesia. Issue 1 (February 2021)
- Record Type:
- Journal Article
- Title:
- Analysis of management performance index and user satisfaction index in Kutaraja Fishing Port, Banda Aceh, Indonesia. Issue 1 (February 2021)
- Main Title:
- Analysis of management performance index and user satisfaction index in Kutaraja Fishing Port, Banda Aceh, Indonesia
- Authors:
- Chaliluddin, M A
Pratiwi, A
Rizwan, T
Kandi, O - Abstract:
- Abstract: The problems faced by managers and being felt by fishing port users today are the problem of environmental cleanliness and the lack of fishin port management efforts in serving fishermen's needs, this is due to the government's lack of attention in implementing the functions and roles of fishing ports and existing facilities. This study aims to determine the level of performance of the Kutaraja fishing port management and the level of user satisfaction regarding the services of the Kutaraja fishing port. This research was conducted in February 2020. Located at the Kutaraja fishing port. The research method used is the survey method, namely by observing and collecting data directly on the performance of the Kutaraja fishing port management and user satisfaction regarding the services of the Kutaraja fishing port. Data collection was carried out by interview assisted by a linsit of questions / questionnaires. The results showed that the percentage value of the fishing port performance index was 78.2%. This value shows that the performance of the Kutaraja fishing port is already at a good level. The user decision index value obtained is 94.02%. This shows that the Kutaraja fishing port is still lacking in the provision of facilities, the utilization of the facilities is still low and the management of the facilities does not reflect that overall users are very satisfied with the service performance of Kutaraja fishing port, Banda Aceh, Indonesia.
- Is Part Of:
- IOP conference series. Volume 674:Issue 1(2021)
- Journal:
- IOP conference series
- Issue:
- Volume 674:Issue 1(2021)
- Issue Display:
- Volume 674, Issue 1 (2021)
- Year:
- 2021
- Volume:
- 674
- Issue:
- 1
- Issue Sort Value:
- 2021-0674-0001-0000
- Page Start:
- Page End:
- Publication Date:
- 2021-02
- Subjects:
- Earth sciences -- Periodicals
Environmental sciences -- Congresses
Environmental sciences -- Periodicals
550.5 - Journal URLs:
- http://iopscience.iop.org/1755-1315 ↗
http://ioppublishing.org/ ↗ - DOI:
- 10.1088/1755-1315/674/1/012043 ↗
- Languages:
- English
- ISSNs:
- 1755-1307
- Deposit Type:
- Legaldeposit
- View Content:
- Available online (eLD content is only available in our Reading Rooms) ↗
- Physical Locations:
- British Library DSC - 4565.243000
British Library DSC - BLDSS-3PM
British Library HMNTS - ELD Digital store - Ingest File:
- 25292.xml