Applying quality concepts to achieve environmental sustainability in the freight transport sector – reviewing process management and lean. Issue 4 (11th June 2021)

• Record Type: Journal Article
• Authors: Navarro, Priscilla
• Is Part Of: International journal of quality and service sciences. Volume 13:Issue 4(2021)
• Page Start: 545
• Page End: 562
• Publication Date: 2021-06-11
• Subjects: Lean manufacturing -- Environmental sustainability -- Process management -- Logistics and transportation -- Road freight transport; Service industries -- Quality control -- Periodicals; Service industries -- Quality control -- Statistics -- Periodicals; Service industries -- Management -- Periodicals; Service industries -- Management -- Statistics -- Periodicals; 338.4
• DOI: 10.1108/IJQSS-02-2020-0029
• Languages: English
• ISSNs: 1756-669X

Abstract

Abstract : Purpose: The purpose of this paper is to revisit lean manufacturing and process management to review how these have targeted environmental sustainability and determine whether these have the potential to achieve environmental sustainability in small- and medium-sized companies within the freight transport sector. Design/methodology/approach: The methodology for this paper was divided into three steps. The first step involved a narrative literature review, including previously designed search strings. The second step involved a snowball approach, where the identification of new sources departed from previously selected articles. The third step included a completing narrative review to search for the most recent articles published related to the purpose. The analysis was based on the identification of benefits, challenges and the potential of lean and process management to deal with environmental demands among transport companies. Findings: The findings suggest a potential of lean and process management for achieving environmental sustainability, if adapted appropriately. The potential is on the operative and strategic levels, respectively. Research limitations/implications: This study included two of the concepts from the quality movement from a literature perspective. Hence, there is a need for research to evaluate these results empirically. Additionally, other aspects should be studied within the quality movement for achieving environmental sustainability. Originality/value: This paper aims to be a basis and a path for further theoretical and empirical research for the quality movement to support environmental sustainability. This paper particularly aims to fill part of the gap in the literature on how the freight transport sector can enhance environmental sustainability in its operations.