Rearticulating Values Through Applied Theories at Children's Hospital Colorado. (August 2013)

• Record Type: Journal Article
• Authors: Wukitsch, Michael; Simmons, Ryan; Hutt, Mark
• Other Names: Scully-Russ Ellen guest-editor.; Lehner Rachelle guest-editor.; Shuck Brad guest-editor.
• Is Part Of: Advances in developing human resources. Volume 15:Number 3(2013)
• Page Start: 252
• Page End: 269
• Publication Date: 2013-08
• Subjects: action learning -- organizational values -- appreciative inquiry -- change intervention -- Theory U -- case study; Personnel management -- Periodicals; Organizational effectiveness -- Periodicals; Human capital -- Periodicals; 658.30105
• DOI: 10.1177/1523422313487306
• Languages: English
• ISSNs: 1523-4223

Abstract

The Problem: A large, academically affiliated pediatric institution experienced a period of dramatic change leading to concerns of cultural fragmentation and a loss of shared cultural values. The Solution: An intervention was crafted using theories of action learning, appreciative inquiry (AI), and Scharmer's (2009) Theory U to reformulate organizational values. A project team representing different departments and organizational levels was created to develop a new values statement. The team facilitated staff listening sessions, distilled perspectives into themes, and synthesized the themes. A traditional values statement was replaced with a unique and original credo. The intervention demonstrates a unique approach to applying multiple theories to an organizational culture change effort. The Stakeholders: Human resource development (HRD) practitioners and scholars who are interested in the application of theory to interventions in an organizational context.