Ambidexterity: realising organisational innovation in healthcare organisations. (9th January 2023)

• Record Type: Journal Article
• Authors: Park, Youngsoo; Nahm, Abraham Y.
• Is Part Of: International journal of business excellence. Volume 29:Number 1(2023)
• Page Start: 17
• Page End: 30
• Publication Date: 2023-01-09
• Subjects: ambidexterity -- organisational innovation -- healthcare organisation -- case study -- proposition development; Reengineering (Management) -- Periodicals; Benchmarking (Management) -- Periodicals; Performance -- Management -- Periodicals; 658.401305
• Languages: English
• ISSNs: 1756-0047

Abstract

This study suggests ambidexterity as a guiding innovative perspective for healthcare organisations. Based on case illustrations from medical practitioners, a definition of healthcare ambidexterity and a desirable direction for operational capabilities are provided. As a theoretical implication, experiential capability should be chosen in the case of a low degree of control and a high degree of collaboration, while a high degree of control and a low degree of collaboration should indicate a focus on lean capability. This research makes a contribution to provide a clear understanding of 'healthcare ambidexterity' and an articulation of the practical development of operational capabilities.