Providing Solution in an Emergency: COVID-19 and Voice Behavior of Healthcare Professionals. (December 2022)

• Record Type: Journal Article
• Authors: Nawaz, Muhammad; Abid, Ghulam; Islam, Talat; Hwang, Jinsoo; Lassi, Zohra
• Is Part Of: SAGE Open. Volume 12:Number 4(2022)
• Publication Date: 2022-12
• Subjects: idiosyncratic deals (I-deals) -- display aggression -- deontic justice -- voice behavior -- COVID-19; Social sciences -- Periodicals; 300.5
• DOI: 10.1177/21582440221141700
• Languages: English
• ISSNs: 2158-2440

Abstract

This study investigates the mechanism between idiosyncratic deals (I-deals) and voice behavior, considering display aggression and deontic justice as mediating variables. We collected data from 702 nurses and their immediate supervisors who work with COVID-19 patients through survey questionnaires at two different times, and we analyzed the data using structural equation modeling (SEM). We found that I-deals are significantly associated with deontic justice and voice behavior. Moreover, I-deals are significant but negatively associated with displayed aggression, which is significant and negatively associated with voice behavior. In addition, deontic justice and display aggression mediate the association between I-deals and voice behavior. These findings suggest that the hospitals' top management should provide I-deals to nurses to improve their voice behavior.