Being empathic in complex situations in intercultural education: a practical tool. Issue 4 (4th July 2022)

• Record Type: Journal Article
• Authors: Landler-Pardo, Gabriella; Arviv Elyashiv, Rinat; Levi-Keren, Michal; Weinberger, Yehudith
• Is Part Of: Intercultural education. Volume 33:Issue 4(2022)
• Page Start: 391
• Page End: 405
• Publication Date: 2022-07-04
• Subjects: Global competence -- simulation-Based learning -- empathic competency -- practical tool -- Delphi technique; Ethnic relations -- Periodicals; Social policy -- Periodicals; Pluralism (Social sciences) -- Periodicals; Minorities -- Social conditions -- Periodicals; 370.11705
• DOI: 10.1080/14675986.2022.2090688
• Languages: English
• ISSNs: 1467-5986

Abstract

ABSTRACT: Empathy, being multidimensional in nature, addresses cognitive, social-emotional, and behavioural components of interpersonal interaction. It is considered a core element of global competence. As schools become more diverse, empathy, which expresses the ability to observe social situations from other people's points of view plays a critical interpersonal and societal role in the educational arena. Using the Delphi technique, this study developed and validated a practical tool for identifying empathic behaviours through a deep discourse analysis of complex emotionally charged interactions, practiced in simulated encounters. The E mpathic P atterns in I nterpersonal C ommunication (EPIC) practical tool, presented in this paper, was developed and validated through a structured instrument validation process that enabled the multifaceted and complex phenomenon of empathy to be addressed in a concrete way. The EPIC practical tool offers a new approach to developing awareness to cultural differences and diversity among teachers while refining the communication and the emotional skills which are significant components in teachers' socio-emotional learning.