The good, the bad, and the poorly designed: The mobile app stores are not a user-friendly experience for health and medical purposes. (April 2022)

• Record Type: Journal Article
• Authors: Aungst, Timothy; Seed, Sheila; Gobin, Nurisha; Jung, Rosa
• Is Part Of: Digital health. Volume 8(2022)
• Publication Date: 2022-04
• Subjects: Digital health -- mHealth -- mobile app; Medical care -- Data processing -- Periodicals; Medical informatics -- Periodicals; 362.10285
• DOI: 10.1177/20552076221090038
• Languages: English
• ISSNs: 2055-2076

Abstract

The utilization of mobile health applications to help manage health conditions have grown in utilization within the past decade. However, the application stores (i.e. Google and Apple) are not designed in a user-friendly manner that allows consumers to identify high-quality health and medical-related mobile applications. Researchers have been interested in identifying applications that may be recommended for patient care but have found the ability to quantify and assess these applications to be difficult due to the current layout and organization of applications. We explain here in this brief communication our own research experience in the identification of mobile health applications on the application stores, along with trends noted in other mobile health research, and make suggestions on how the application store experience could be improved for both patients and health professionals. These include collaboration between developers, medical professionals and organizations, and technology companies to facilitate a better means of categorizing health applications for patient use, alongside other current endeavors being pursued such as application review organizations and the creation of digital health formulary databases.