The Association Between Preference Satisfaction and Satisfaction with Overall Care for Nursing Home Residents. Issue 5 (3rd September 2022)

• Record Type: Journal Article
• Authors: Madrigal, Caroline; Mogle, Jacqueline; Abbott, Katherine; Mills, Whitney L.; Fick, Donna M.; Scanlon, Dennis; Behrens, Liza; Eshraghi, Karen; VanHaitsma, Kimberly
• Is Part Of: Journal of aging & social policy. Volume 34:Issue 5(2022)
• Page Start: 707
• Page End: 722
• Publication Date: 2022-09-03
• Subjects: Preference -- preference satisfaction -- preference fulfillment -- satisfaction -- satisfaction with care -- preference-based care -- person-centered care -- quality of care -- care quality; Older people -- United States -- Periodicals; Older people -- Government policy -- United States -- Periodicals; Older people -- Periodicals; Older people -- Medical care -- United States -- Periodicals; 362.605
• DOI: 10.1080/08959420.2022.2029265
• Languages: English
• ISSNs: 0895-9420

Abstract

ABSTRACT: The Centers for Medicare and Medicaid Services mandate the provision of person-centered care (PCC), but there is limited evidence on how PCC impacts nursing home (NH) residents' care experiences. This study examined the relationship between n = 163 NH residents' ratings of satisfaction with care related to their preferences and their satisfaction with overall care. Residents with higher preference satisfaction ratings reported significantly higher levels of satisfaction with overall care. Using preference satisfaction ratings has the potential to improve PCC planning and delivery in nursing homes.