Understanding COUNTER 5 metrics in context: a case study on E-book vendor usage reports. Issue 3 (3rd July 2022)

• Record Type: Journal Article
• Authors: Chen-Gaffey, Aiping; Getsay, Heather
• Is Part Of: Journal of electronic resources librarianship. Volume 34:Issue 3(2022)
• Page Start: 208
• Page End: 218
• Publication Date: 2022-07-03
• Subjects: COUNTER 5 Code of Practice -- Release 5 -- usage statistics -- e-book reports; Acquisition of electronic information resources -- Periodicals; Electronic information resources -- Management -- Periodicals; Libraries and electronic publishing -- Periodicals; Collection management (Libraries) -- Periodicals; 025.284
• DOI: 10.1080/1941126X.2022.2099011
• Languages: English
• ISSNs: 1941-126X

Abstract

Abstract: This study examines the effectiveness of the COUNTER 5 metrics relating to e-book usage reporting. Through three simulated processes on two major e-book platforms, EBSCOhost and ProQuest Ebook Central, the authors were able to gain insights into how usage was counted at item level within each e-book platform. The study finds that both vendors followed the principles of COUNTER 5 standard in usage reporting. Nevertheless, the result of data analysis also suggests that the difference in platform design between the two vendors had a direct impact on how usage was counted, thus affected the total outcome of e-book usage reports.