Long-term Usability Testing for Public Health Information Technologies. Issue 1 (June 2013)

• Record Type: Journal Article
• Authors: Recker, Amanda; Pina, Jamie; Massoudi, Barbara L.
• Is Part Of: Proceedings of the International Symposium of Human Factors and Ergonomics in Healthcare. Volume 2:Issue 1(2013)
• Page Start: 1
• Page End: 5
• Publication Date: 2013-06
• Subjects: Human engineering -- Periodicals; Medical care -- Periodicals; 620.8
• DOI: 10.1177/2327857913021001
• Languages: English
• ISSNs: 2327-8579

Abstract

Usability testing is most often performed after product development has essentially ended and may result in a few slight changes to the system before it is finalized. As such, long-term usability testing is generally not possible even though the results would track user satisfaction through product design iterations. The BioSense 2.0 redesign team, through a contract with the U.S. Centers for Disease Control and Prevention, has conducted long-term usability testing of the BioSense 2.0 syndromic surveillance Web-based application. The results have affected the design of BioSense 2.0 and revealed interesting trends.