Understanding knowledge sharing through the working practices. Issue 4 (28th September 2020)

• Record Type: Journal Article
• Authors: Agrifoglio, Rocco; Briganti, Paola; Varriale, Luisa; Metallo, Concetta; Ferrara, Maria
• Is Part Of: International journal of organizational analysis. Volume 29:Issue 4(2021)
• Page Start: 920
• Page End: 934
• Publication Date: 2020-09-28
• Subjects: Health care -- Practice-based studies -- Knowledge management -- Knowing; Management -- Periodicals; Organization -- Periodicals; Electronic journals; 658
• DOI: 10.1108/IJOA-02-2020-2049
• Languages: English
• ISSNs: 1934-8835

Abstract

Abstract : Purpose: Building upon the practice-based framework, this paper aims to focus on working practices for understanding how knowledge is transferred among health-care professionals within hospitals. Design/methodology/approach: Using an ethnographic and interpretative approach, the authors conducted preliminary research based on a quali-quantitative methodology within one of the largest hospitals in Southern Italy. Findings: This study allowed to achieve several results that could be significant and relevant within the health-care sector. First, this paper identified some of the main working practices and their associated activities in health care. Moreover, this paper identified the main organizational forms and/or tools enabling hospital personnel to share and learn the various types of knowledge for each of the prior identified practices. Practical implications: Hospital managers should develop strategies and policies that take into account the nature and typology of knowledge-sharing processes among health-care professionals in terms of practices. Originality/value: The paper contributes to practice-based studies identifying identified some of the main working practices, as well as the main tools for sharing and learning of the various types of knowledge.