Enabling holistic design for high energy efficient office buildings through the use of subjective occupant feedback. (June 2021)

• Record Type: Journal Article
• Authors: Lassen, Niels; Hegli, Tine; Dokka, Tor Helge; Løvold, Terje; Edwards, Kristian; Goia, Francesco; Andresen, Inger
• Is Part Of: Sustainable cities and society. Volume 69(2021)
• Publication Date: 2021-06
• Subjects: FM facility management -- BREEAM Nor building research establishment environment assessment method – Norway version -- IED integrated energy design -- GHG green house gas -- ICT information and communications technology -- POE post-occupancy evaluation -- ZEB zero emission buildings -- HVAC heating, ventilation and air conditioning -- SBS sick building syndrome; Integrated energy design -- Pilot projects -- Performance gap -- Performance-based design -- Occupant satisfaction -- Subjective feedback; Sustainable urban development -- Periodicals; Sustainable buildings -- Periodicals; Urban ecology (Sociology) -- Periodicals; 307.76
• DOI: 10.1016/j.scs.2021.102867
• Languages: English
• ISSNs: 2210-6707

Abstract

Graphical abstract: Highlights: We show through case studies how discipline specific performance criteria limit holistic design. Automated buildings treat occupants as passive recipients, with negative effects. Subjective information is seldom collected in building operation. Modern IoT solutions can enable continuous subjective feedback at low cost. Subjective feedback can reduce performance gaps, enabling holistic and sustainable buildings. Abstract: Today's high-performance buildings answer to a large and growing number of quantitative performance criteria. Performance gaps between design and actual performance have however been identified as a significant challenge for both energy performance, occupant satisfaction and operational costs. There is no doubt about the importance of a holistic approach to turn the inter-related series of building design and operational challenges into new opportunities. Discipline specific performance criteria are found to limit the possibilities for choosing holistic solutions. In this article we aim to use studies of available theory as well as our own insights of recent examples of holistic design in high-performance buildings to show how todays practice of discipline specific performance criteria and active technology leads to sub-optimal solutions. Through inductive reasoning and insights from literature, personal design experiences and related research activities, we present a view and show that subjective occupant feedback in the post-occupancy phase can gather crucial knowledge and documentation which can empower holistic design solutions and close the performance gaps in future buildings. We further suggest how new solutions for continuous subjective feedback can modernize and improve this process, enabling new ways of designing and operating buildings and contributing to realizing sustainable cities.