Discrepancies in information technology strategic alignment in healthcare. (3rd July 2020)

• Record Type: Journal Article
• Authors: Farah, Soleil; Bonnet, Marc; Damaj, Kamar
• Is Part Of: International journal of business information systems. Volume 34:Number 2(2020)
• Page Start: 273
• Page End: 292
• Publication Date: 2020-07-03
• Subjects: IT strategic alignment -- operational alignment -- IT management -- efficiency -- sustainable environment -- qualimetrics intervention research -- healthcare -- strategy-as-practice -- IT implementation; Information storage and retrieval systems -- Business -- Periodicals; Business -- Data processing -- Periodicals; Management information systems -- Periodicals; System design -- Periodicals; System analysis -- Periodicals; 651.8
• Languages: English
• ISSNs: 1746-0972

Abstract

Information technology contributes significantly to the healthcare industry. Healthcare IT, if efficiently managed, can decrease expenses; enhance hospitals processes, patient satisfaction and care. From this perception, the necessity to improve information systems management becomes a significant governance and structural concern in hospitals. Therefore, it is fundamental to set an appropriate IT strategy, provide means to manage and implement it. IT strategic alignment is crucial to developing and maintaining all kind of information and communication that supports patients' treatment processes, business operations and ameliorates organisational social and economic performances. This study is a kind of action research project, and more specifically a qualimetrics intervention research methodology, a transformative approach, conducted in a private hospital in Lebanon. As technical systems are turning out to be more complex and indispensable to healthcare organisations, there is a rising awareness to preserve a sustainable environment, through maintaining intellectual, social and operational strategy of the organisation.