Self-efficacy and continuance intention of Web 2.0 platforms: a meta-analysis. (11th March 2021)

• Record Type: Journal Article
• Authors: Bao, Zheshi; Shang, Bo
• Is Part Of: Data technologies and applications. Volume 55:Number 4(2021)
• Page Start: 511
• Page End: 526
• Publication Date: 2021-03-11
• Subjects: Self-efficacy -- Continuance intention -- Web 2.0 platforms -- Meta-analysis -- Target respondent -- Gender differences; Information science -- Periodicals; Electronic information resources -- Periodicals; Knowledge management -- Periodicals; 020.5
• DOI: 10.1108/DTA-02-2020-0047
• Languages: English
• ISSNs: 2514-9288

Abstract

Abstract : Purpose: Although many studies show that self-efficacy and continuance intention of Web 2.0 platforms are positively and significant correlated, others reveal some different findings. To clarify this line of research, this study further investigates the effect of self-efficacy on continuance intention and meanwhile examines some moderating variables in this process. Design/methodology/approach: A meta-analysis method was employed to examine the literature containing quantitative measurements of both self-efficacy and continuance intention of Web 2.0 platforms. A total of 31 effects sizes ( N = 9, 084) were reviewed. Findings: The results indicate medium-sized positive correlation between self-efficacy and continuance intention of Web 2.0 platforms. Further moderation analysis shows that such medium-sized link differed across measures of Web 2.0 platform types, target respondent differences and gender of participants. Specifically, this correlation is largest for transaction-socialization platforms and smallest for experience-socialization platforms. For university-student respondents, the role of self-efficacy in affecting continuance intention is less important than general members of Web 2.0 platforms. Finally, as the percentage of female participants increases, a weaker effect size will be observed. Originality/value: This study clarifies empirical research regarding users' self-efficacy and their continuance intention. Meanwhile, sources of inter-study variability have been identified by addressing moderator variables in the relationship between self-efficacy and continuance intention of Web 2.0 platforms, which provides directions for future explorations in this area.