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HARVARD Citation
Norene Pupo, . et al. (2009). Standardising public service: the experiences of call-centre workers in the Canadian federal government. Work, organisation, labour & globalisation. pp. 100-113. [Online].
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Norene Pupo, . et al. (2009). Standardising public service: the experiences of call-centre workers in the Canadian federal government. Work, organisation, labour & globalisation. pp. 100-113. [Online].