A pinch of poppy seeds and a drop of secrecy. Issue 3 (5th September 2022)

• Record Type: Journal Article
• Authors: Siddiqi, Ayesha; Bodolica, Virginia
• Is Part Of: Emerald emerging markets case studies. Volume 12:Issue 3(2022)
• Page Start: 1
• Page End: 28
• Publication Date: 2022-09-05
• Subjects: Whistleblowing -- Business ethics -- Stakeholder management -- Ethical decision-making -- Stakeholders' prioritization -- Bread making industry -- UAE
• DOI: 10.1108/EEMCS-05-2022-0148
• Languages: English
• ISSNs: 2045-0621

Abstract

Abstract : Learning outcomes: The learning outcomes of this study are as follows: use advanced frameworks and tools to convey complex ideas related to corporate social responsibility and ethics; apply relevant concepts and theories of ethics and corporate governance to a practical situation while making decisions; demonstrate understanding of the importance of stakeholders when developing socially responsible thinking; and analyze ethical and legal conflicts that need to be considered by employees in situations of whistleblowing. Case overview/synopsis: Sara Khan was a Pakistani-American who had moved to Dubai in the United Arab Emirates (UAE) in 2015 to pursue her Bachelor's degree in accounting. After graduation, she started working for a baked products manufacturer, Dough Fresh, which was a business unit of Dubai-based Fresh Foods Co. Three years later, she enjoyed her work in the company that embraced strong ethical values and socially responsible practices. She was recently given the task of delivering a financial statements', investment projections' and cost-cutting presentation to the senior management of Dough Fresh. Her performance at completing this task was of critical importance for her obtaining the eagerly awaited promotion to the senior accountant position. One day, while Sara was looking through some files to update the financial statements' records, she came across a deleted purchase order of poppy seeds that amounted to AED 680, 000. While poppy seeds were widely used as ingredients in baked products in other countries, they were illegal in the UAE. After approaching her colleague from the purchasing department, she realized that the purchasing manager, who was the grandson of the chairman, was closely involved in the matter. Moreover, it appeared that poppy seeds were used unwashed, which triggered deleterious health consequences and made them highly dangerous to consume. As Sara spent more time researching about poppy seeds and whistleblowing laws in the UAE, she questioned whether she should divulge this information or keep it for herself. Making this decision was extremely challenging. Because the UAE laws regarding whistleblowing were not comprehensive and constantly evolving, she was not certain whether her identity and reputation would be protected in case she decided to blow the whistle. Even more, she worried immensely about the prospect of her colleagues losing their jobs if this information became public, as many of them needed the money to support their families back home and to finance expensive health-related treatments of their relatives. At the same time, she was also aware that if poppy seeds were consumed by people unknowingly, this could lead to serious and even fatal health consequences. All things considered, Sara was caught between deciding what was the right thing to do. Complexity academic level: This case study can be used in a higher level undergraduate business course on Business Ethics and Corporate Social Responsibility. Supplementary materials: Teaching notes are available for educators only. Subject code: CSS 11: Strategy.