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Tata, S. et al. (2021). Examining the influence of satisfaction and regret on online shoppers' post-purchase behaviour. Benchmarking. 28 (6), pp. 1987-2007. [Online].
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Tata, S. et al. (2021). Examining the influence of satisfaction and regret on online shoppers' post-purchase behaviour. Benchmarking. 28 (6), pp. 1987-2007. [Online].