Internet of things challenges of sustainable supply chain management in the manufacturing sector using an integrated q-Rung Orthopair Fuzzy-CRITIC-VIKOR method. Issue 4 (7th October 2021)

• Record Type: Journal Article
• Authors: Yang, Kaijun; Duan, Tingting; Feng, Jiaojiao; Mishra, Arunodaya Raj
• Is Part Of: Journal of enterprise information management. Volume 35:Issue 4/5(2022)
• Page Start: 1011
• Page End: 1039
• Publication Date: 2021-10-07
• Subjects: Internet of Things (IoT) -- Sustainable supply chain management -- q-Rung Orthopair Fuzzy sets -- CRITIC -- Multi-criteria decision-making -- VIKOR; Management information systems -- Periodicals; Business logistics -- Periodicals; Business -- Data processing -- Periodicals; Management -- Data processing -- Periodicals; 658.05
• DOI: 10.1108/JEIM-06-2021-0261
• Languages: English
• ISSNs: 1741-0398

Abstract

Abstract : Purpose: The "Internet of Things (IoT)" is a platform for involving smart devices via the Internet at a worldwide scale. It supports the "supply chain (SC)" and "information and communication technology (ICT)" infrastructure to be well integrated into an organization and externally with customers and suppliers. The "sustainable supply chain (SSC)" is currently unavoidable if a company seeks to satisfy the aggressive change in its customers' requirements. Numerous studies have confirmed that manufacturing firms have to accelerate the shift of their focus toward sustainability and the implementation of novel technologies, such as IoT, to accomplish their organizational goals most effectively. Although the literature consists of many theoretical approaches to IoT and numerous studies that have extremely concentrated upon the IoT technology and its potential applications, it lacks research with a focus on the challenges that arise when applying IoT to the "sustainable supply chain management (SSCM)". Design/methodology/approach: The present study proposes an integrated framework using the "Criteria Importance Through Intercriteria Correlation (CRITIC)" and "VlseKriterijumska optimizcija I kaompromisno resenje in Serbian (VIKOR)" models and employs to evaluate the IoT challenges to implement the SSCM. For estimating the criteria weights, the CRITIC tool is utilized. The organization's prioritization is obtained by the VIKOR procedure, which delivers simple mathematical procedures with precise and consistent outcomes. Findings: To exhibit the practicality of the introduced model, a case study is taken to evaluate the IoT challenges to implement the SSCM within the "q-Rung Orthopair Fuzzy Sets (q-ROFSs)" environment. Moreover, the authors exhibit a sensitivity investigation over given parameter values, examining the stability of developed approach. Finally, the authors draw attention to a comparison between developed q-ROF-CRITIC-VIKOR decision-making approach with an existing q-ROF-TOPSIS method to show its superiority and potency. Originality/value: The outcome of the study lies in observing the top benefits of individual businesses, and their entire SSCs can be found by implementing IoT. This paper investigates the most important challenges that individual firms and entire SSCs might while applying IoT. It provides a deep insight regarding the effects of IoT upon SSCM and the issues every firm need to contemplate when it is to apply IoT solutions.